NEO Digital
SBNC BTP-R200LT Lottery printer
SBNC BTP-R200LT Lottery printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your lottery operations with the SBNC BTP-R200LT, a dedicated lottery printer designed for high-speed, reliable ticket printing, ensuring customer satisfaction.
Overview:
The SBNC BTP-R200LT Lottery Printer is specifically engineered for the fast and efficient printing of lottery tickets and other gaming receipts. It's an ideal solution for lottery stations, betting shops, and anywhere rapid ticket issuance is required.
Product Description:
This robust printer features advanced thermal technology that delivers continuous printing without the need for ink or toner, making it cost-effective and low-maintenance. It's designed to integrate seamlessly into existing gaming and lottery systems with its multiple connectivity options, including USB and Ethernet. The BTP-R200LT ensures high-quality prints with every transaction, enhancing the customer experience with quick service.
Key Features:
- High-Speed Printing: Capable of printing at speeds that keep up with the busiest hours, ensuring no customer is left waiting.
- Compact Design: Its small footprint makes it suitable for tight spaces without compromising functionality.
- Easy Paper Loading: Drop-in paper loading mechanism simplifies the replacement process, minimizing downtime.
- Durable Build: Constructed to withstand the rigors of high-volume environments typical of the gaming industry.
- Versatile Connectivity: Equipped with USB and Ethernet ports for easy integration into various systems.
Product Quality and Performance:
The SBNC BTP-R200LT is built to last with a durable casing that can handle the continuous operation needed for lottery and ticket printing. It uses direct thermal printing technology which reduces the moving parts within the printer, thereby lowering the chances of mechanical failure and maintenance costs.
Specifications:
- Print Method: Direct thermal
- Resolution: 203 DPI
- Maximum Print Speed: 200mm per second
- Interfaces: USB, Ethernet
- Media Handling: Supports a variety of thermal paper types and widths, optimized for lottery tickets
- Dimensions: Specifically designed to be compact for use in varied environments
Purpose of Use:
- Lottery Retailers: Provides rapid and reliable ticket printing for all types of lottery games.
- Betting Shops: Efficiently manages the high demand for betting slips and racing tickets.
- Event Ticketing: Ideal for printing entry tickets for events, fairs, and exhibitions on-demand.
How to Use:
- Installation: Connect the printer to your network using Ethernet or directly to a terminal via USB.
- Loading Media: Open the printer compartment, insert the thermal paper roll, and close the compartment.
- Configuration: Adjust the print settings to suit the type of tickets being issued.
- Operation: The printer is designed for easy operation, with minimal interaction needed during regular use.
- Maintenance: Periodic cleaning of the thermal head and sensors is recommended to maintain optimal print quality.
Supported Applications/Industries:
- Gaming Industry: Capable of handling various gaming and lottery applications with ease.
- Entertainment Venues: Useful for printing access tickets quickly at point of entry.
- Public Transport: Can be adapted for the printing of transport tickets in bus stations or metro systems.
Benefits & Compatibility:
- Speed and Efficiency: Rapid print speeds reduce transaction times significantly.
- Reliability: Engineered to perform consistently in high-demand situations.
- Cost Effectiveness: Thermal printing technology eliminates the need for expensive ink or toner.
Warranty and FAQs:
Includes a standard manufacturer's warranty that covers parts and labor for a specified period. An FAQ section is available to help troubleshoot common issues and provide quick fixes.
Packaging/Weight/Dimension:
- Packaging: Comes securely packed to ensure it arrives in perfect condition.
- Weight: Lightweight design for easy installation and mobility.
- Dimensions: Compact dimensions make it easy to place in any setting.
Shop Today & Receive Your Delivery:
Purchase the SBNC BTP-R200LT Lottery Printer today to enhance the efficiency of your lottery or ticket printing operations. Expect fast delivery and excellent customer support.
Best Price Guarantee:
We offer competitive pricing on our lottery printers, ensuring you receive the best deal available.
After Sales Support:
Our dedicated support team is ready to assist with any installation or operational questions, helping you to maximize the use of your printer.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the BTP-R200LT to help us improve our service and product offerings.
Stock Availability:
Contact our customer service for up-to-date information on stock levels and potential wait times for delivery.
Get in Touch:
For more detailed information or assistance with the SBNC BTP-R200LT Lottery Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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