NEO Digital
POSIFLEX HC-1621IR
POSIFLEX HC-1621IR
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance efficiency and reliability in healthcare settings with the POSIFLEX HC-1621IR. Designed for demanding environments, this infrared touch terminal offers superior durability and ease of use. Explore at NEOTECH!
Overview:
The POSIFLEX HC-1621IR is a specialized healthcare POS terminal that combines robust construction with advanced infrared touch technology, making it ideal for high-usage medical environments where sanitation and durability are paramount.
Product Description:
The POSIFLEX HC-1621IR is equipped with a 21.5-inch infrared touchscreen that delivers high touch resolution and is resistant to contaminants and cleaning chemicals, crucial for healthcare settings. It features a fanless design to reduce particle accumulation and spread, enhancing the cleanroom compatibility. With its powerful processing capabilities, it ensures efficient operation in various healthcare applications, from patient check-in to complex medical inventory management.
Key Features:
- Infrared Touchscreen: Offers excellent durability and interference resistance, suitable for use with medical gloves.
- Large Display: 21.5-inch screen provides ample space for viewing detailed medical applications and patient data.
- Fanless Design: Minimizes the spread of airborne particles, supporting a sterile environment.
- Easy to Clean: The surface is designed to be easily sanitized, supporting stringent hygiene standards required in medical settings.
Product Quality and Performance:
Constructed to meet the specific needs of the healthcare industry, the POSIFLEX HC-1621IR is built with high-quality, medical-grade materials. It is designed to withstand regular cleaning and long hours of operation, ensuring reliability and a long service life in demanding medical environments.
Specifications:
- Processor: High-performance processor suitable for multitasking in fast-paced settings.
- Display: 21.5-inch infrared touchscreen with full HD resolution for clear, crisp visuals.
- Connectivity: Includes essential ports for USB, Ethernet, and optional Wi-Fi, facilitating integration with hospital systems.
- OS Compatibility: Compatible with various operating systems to ensure seamless integration with hospital software.
Purpose of Use:
The POSIFLEX HC-1621IR is designed for use in hospitals, clinics, and other healthcare facilities that require a highly reliable and sanitary interface for accessing patient records, scheduling, and other critical medical applications.
How to Use:
To deploy the POSIFLEX HC-1621IR, simply set it up at the desired station, connect it to the healthcare facility’s network, and configure it with necessary medical software applications. Its intuitive touchscreen interface makes it user-friendly for medical staff of all technical levels.
Supported OS/Application/Industries:
This terminal supports a range of applications essential in healthcare settings, such as patient management systems, electronic health records (EHR), and laboratory information systems (LIS).
Benefits & Compatibility:
- Enhanced Hygiene: Easy-to-clean surface and fanless design reduce contamination risks.
- Reliable Performance: Ensures uninterrupted operation in critical medical environments.
- User-Friendly Interface: Simplifies complex tasks, improving workflow efficiency and reducing training time.
Warranty and FAQs:
Includes a one-year warranty, with extended support options available to ensure continuous operation without disruptions. Online FAQs and direct customer support are available for troubleshooting and operational guidance.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives without damage, especially important for sensitive medical equipment.
- Weight: Approximately 10 kg, robust yet manageable for installation.
- Dimensions: Optimized for use in various medical environments without taking up excessive space.
Shop Today & Receive Your Delivery Across the UAE:
Purchase the POSIFLEX HC-1621IR from NEOTECH and benefit from our reliable delivery services across the UAE. Enhance your medical facility's operational capabilities with this advanced healthcare POS terminal!
Best Price Guarantee:
NEOTECH offers the POSIFLEX HC-1621IR at competitive prices. We ensure you receive the best deal with our price match guarantee.
After Sales Support:
Our commitment to your satisfaction includes providing exceptional after-sales support. Our dedicated team is ready to assist with any technical or operational issues to ensure your healthcare POS system continues to perform optimally.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the POSIFLEX HC-1621IR to help us continue to improve our products and services.
Stock Availability:
Please contact us to verify the availability of the POSIFLEX HC-1621IR before placing your order. While we strive to maintain accurate stock levels, availability can fluctuate. Products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For more information about the POSIFLEX HC-1621IR or any other inquiries, please contact our expert team. We are here to provide you with all the support you need.
Disclaimer:
All information about the POSIFLEX HC-1621IR on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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