NEO Digital
POSIFLEX HC-1621IR-Pro
POSIFLEX HC-1621IR-Pro
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your healthcare facility with the POSIFLEX HC-1621IR-Pro, featuring top-tier infrared touch technology and robust design for enhanced performance in medical environments. Learn more at NEOTECH!
Overview:
The POSIFLEX HC-1621IR-Pro is a state-of-the-art healthcare POS terminal designed to meet the rigorous demands of medical environments with its advanced infrared touch technology and durable, easy-to-clean design. This terminal is ideal for healthcare facilities looking for a reliable, high-performance solution to streamline operations and improve patient care.
Product Description:
The POSIFLEX HC-1621IR-Pro features a 21.5-inch infrared touchscreen that provides exceptional touch sensitivity and accuracy, essential for fast-paced medical settings. Its high-performance components ensure smooth operation of healthcare applications, while its medical-grade construction allows for frequent cleaning and sterilization without degrading performance.
Key Features:
- Advanced Infrared Touch Technology: Delivers precise touch control and reliability, suitable for use with medical gloves.
- Large High-Resolution Display: The 21.5-inch screen offers ample space for complex medical software, improving readability and interaction.
- Robust and Hygienic Design: Constructed to withstand intensive cleaning protocols with a fanless design to reduce the spread of contaminants.
- Energy-Efficient Operation: Optimizes power use, helping to reduce operational costs in healthcare settings.
Product Quality and Performance:
Designed with longevity and reliability in mind, the POSIFLEX HC-1621IR-Pro is built to perform consistently under the challenging conditions of healthcare facilities. Its components are selected for durability and performance, ensuring it can handle the continuous operation necessary in medical environments.
Specifications:
- Processor: Equipped with a high-capacity processor to manage multiple applications smoothly.
- Display: 21.5-inch infrared touch display with high-resolution visuals.
- Connectivity: Features comprehensive connectivity options, including USB, serial, Ethernet, and optional Wi-Fi.
- OS Compatibility: Supports a range of operating systems for seamless integration with existing healthcare IT infrastructure.
Purpose of Use:
The POSIFLEX HC-1621IR-Pro is specifically designed for hospitals, clinics, and laboratories where efficiency, hygiene, and dependability are top priorities. It is particularly well-suited for patient registration, medical record access, and laboratory use.
How to Use:
Install the POSIFLEX HC-1621IR-Pro by setting it up at the required station, connecting it to the healthcare facility’s network, and configuring it with necessary medical applications. The terminal's intuitive operation allows healthcare professionals to quickly adapt without extensive training.
Supported OS/Application/Industries:
This terminal supports essential healthcare applications, including electronic health records (EHR), patient management systems, and billing software, making it versatile for various medical sectors.
Benefits & Compatibility:
- Improved Patient Interaction: Fast and reliable touchscreen improves the efficiency of patient care.
- Enhanced Durability and Hygiene: Built to endure frequent sanitization, supporting infection control measures.
- Reduced Operating Costs: Energy-efficient design lowers electricity consumption, beneficial for long-term cost savings.
Warranty and FAQs:
Includes a comprehensive one-year warranty, supplemented by a detailed FAQ section and direct customer support to address any operational issues and ensure uninterrupted service.
Packaging/Weight/Dimension:
- Packaging: Securely packaged for safe transportation to healthcare facilities.
- Weight: Approximately 10 kg, ensuring stability and durability for hospital use.
- Dimensions: Optimally sized for medical carts and workstations, enhancing workspace efficiency.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX HC-1621IR-Pro from NEOTECH and take advantage of our reliable delivery services throughout the UAE. Enhance your healthcare facility with this cutting-edge POS terminal!
Best Price Guarantee:
NEOTECH offers the POSIFLEX HC-1621IR-Pro at competitive prices with a price match guarantee to ensure you get the best value.
After Sales Support:
Dedicated after-sales support is available to assist with setup, maintenance, or technical issues, helping your healthcare facility maintain high standards of patient care.
Request for Customer Reviews and Testimonials:
We encourage feedback to continuously improve our products. Please share your experiences with the POSIFLEX HC-1621IR-Pro to aid us in enhancing its functionality and service.
Stock Availability:
Please contact us to check the availability of the POSIFLEX HC-1621IR-Pro before placing your order. We strive to keep up with demand and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX HC-1621IR-Pro or other inquiries, please contact our expert team. We are committed to providing comprehensive support and service.
Disclaimer:
All information regarding the POSIFLEX HC-1621IR-Pro on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability may change. Verify details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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