NEO Digital
UniFi Access Door Hub UA-Hub-Door
UniFi Access Door Hub UA-Hub-Door
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with the UniFi Access Door Hub, designed for advanced access control and management. Ideal for commercial buildings, schools, and secure facilities. Available now at NEOTECH.
Overview
The UniFi Access Door Hub (UA-Hub-Door) is a sophisticated security device designed to manage access control in a variety of settings. It's an integral part of the UniFi Access system, providing secure door management with advanced technology integration.
Product Description
The UniFi Access Door Hub is engineered to work seamlessly with the UniFi Access system, controlling entry points through electronic locks, readers, and other security devices. It supports PoE and can control two doors independently. This hub is built with fail-safe mechanisms to ensure doors remain secure even in the event of a power outage or network disruption. The device integrates easily with UniFi software, offering a user-friendly interface for management and monitoring.
Key Features
- Dual Door Management: Controls two doors independently with support for both entry and exit readers.
- Power over Ethernet (PoE): Simplifies installation and reduces wiring complexity.
- Integration with UniFi Access System: Works seamlessly with other UniFi Access devices and the UniFi Access software for comprehensive access control.
- Advanced Security Features: Includes anti-passback and first-open features to enhance security protocols.
- Easy Installation and Configuration: Designed for straightforward installation and integration into existing UniFi networks.
Product Quality and Performance
The UniFi Access Door Hub is designed for durability and reliability, housed in a robust casing suitable for commercial environments. It provides dependable operation, maintaining security integrity even under extensive use and in varying environmental conditions.
Specifications
- Networking Interface: (1) 10/100/1000 Ethernet Port
- Inputs: Supports Wiegand, RS-485, and TTL input readers
- Outputs: Two controlled relay outputs for door strike and magnetic lock integration
- Power Method: 802.3af PoE
- Maximum Power Consumption: 20W
Purpose of Use
- Commercial Buildings: Manage access points to secure offices and warehouses.
- Educational Institutions: Control entry to restricted areas within schools and university campuses.
- Government Facilities: Secure sensitive areas with advanced access control protocols.
- Residential Complexes: Enhance security at main entry and exit points in gated communities and high-rise buildings.
How to Use
- Installation: Mount the device near door access points and connect to the network via Ethernet. Connect door locks and readers to the hub.
- Configuration: Use the UniFi Access software to configure door access settings, schedules, and permissions.
- Operation: Monitor access events in real-time, manage user credentials, and review security logs through the UniFi software.
- Maintenance: Regularly update the system software and check the hardware to ensure optimal performance and security.
Supported Industries
The UniFi Access Door Hub is suitable for industries requiring stringent access control measures, including healthcare, finance, retail, and educational sectors.
Benefits & Compatibility
- Centralized Management: Manage multiple access points from a single interface with the UniFi Access software.
- Scalable: Easily expandable to include additional doors or integrate with larger security systems.
- Reliable Security: Ensures door access is controlled and monitored with high accuracy and reliability.
- Flexible Power Options: Powered via PoE to keep installations clean and manageable.
Warranty and FAQs
Includes a manufacturer’s warranty that covers defects in materials and workmanship. NEOTECH offers extensive support and online resources for troubleshooting and setup assistance.
Packaging/Weight/Dimension
The package includes the UniFi Access Door Hub, mounting hardware, and a quick start guide. Each component is securely packed for safe and easy installation.
Shop Today & Receive Your Delivery Across the UAE!
Secure your property with the UniFi Access Door Hub from NEOTECH, your trusted provider of advanced security solutions. Contact us for availability and pricing.
Best Price Guarantee
NEOTECH offers the UniFi Access Door Hub at competitive prices, ensuring you receive exceptional value and performance for your security investments.
After Sales Support
Our dedicated support team is ready to assist with any installation, configuration, or operational issues, helping you maximize the security and efficiency of your UniFi Access Door Hub.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Access Door Hub to help others make informed decisions about their access control needs.
Stock Availability
Please contact NEOTECH directly to check the current availability of the UniFi Access Door Hub. We strive to maintain a comprehensive stock to meet your immediate and future security needs.
Get in Touch
For more detailed information or assistance with your UniFi Access Door Hub purchase, contact our customer support team. We are committed to providing expert advice and personalized service.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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