NEOTECH
Barcode Printer PM42
Barcode Printer PM42
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview: The Honeywell PM42 barcode printer offers a perfect blend of rugged durability, advanced features, and high performance, making it an ideal choice for demanding industrial environments. Designed to handle high-volume printing tasks with ease, the PM42 ensures reliable and efficient operations, enhancing productivity in manufacturing, logistics, and warehousing settings.
Key Features:
- Industrial-Grade Durability: Built to withstand the rigors of industrial environments, ensuring long-term reliability.
- High-Performance Printing: Delivers fast and clear thermal transfer and direct thermal printing, with print speeds up to 12 inches per second.
- Versatile Connectivity: Supports USB, Ethernet, serial, and optional Wi-Fi and Bluetooth connectivity, ensuring seamless integration with various systems.
- Easy to Use: User-friendly design with a large color touchscreen display for easy configuration and operation.
- Flexible Labeling Options: Supports a wide range of media types and sizes, providing flexibility for various labeling needs.
- Intelligent Printing: Features Honeywell’s Smart Printing technology, enabling advanced applications without the need for a connected PC.
Product Quality and Performance: The Honeywell PM42 excels in quality and performance, designed to meet the needs of diverse industrial environments. Its high-speed printing capabilities and robust connectivity options make it a reliable tool for enhancing operational efficiency. Customer reviews consistently praise its durability and ease of use, reinforcing its standing as a preferred choice for industrial barcode printing.
Specifications:
- Printing Technology: Thermal transfer and direct thermal
- Print Speed: Up to 12 inches per second
- Resolution: 203 dpi (8 dots/mm), optional 300 dpi (12 dots/mm)
- Maximum Print Width: 4.09 inches (104 mm)
- Dimensions: 483 x 284 x 265 mm (W x D x H)
- Weight: 15.82 kg
- Connectivity: USB 2.0, Ethernet, Serial, optional Wi-Fi and Bluetooth
- Memory: 128 MB Flash, 128 MB SDRAM
Purpose of Use: The Honeywell PM42 is designed for use in various industrial environments, providing a reliable and efficient solution for barcode and label printing. Its durable design and advanced features ensure dependable performance, making it ideal for applications such as manufacturing, logistics, and warehousing. The PM42 is engineered to enhance productivity and streamline labeling operations in high-demand settings.
How to Use: To use the Honeywell PM42, follow these steps:
- Power On: Connect the printer to a power source and turn it on using the power switch.
- Load Media: Open the media cover and load the desired label media or thermal transfer ribbon, ensuring it is properly aligned.
- Connect: Connect the printer to your computer or network using USB, Ethernet, serial, Wi-Fi, or Bluetooth.
- Install Drivers: Install the appropriate printer drivers on your computer and configure the printer settings.
- Print: Use your labeling software to design and send print jobs to the PM42.
- Monitor: Check the printed labels for quality and ensure the printer is operating smoothly.
Supported OS/Application/Industries: The Honeywell PM42 supports various operating systems, making it versatile for multiple applications. It is ideal for industries such as manufacturing, logistics, warehousing, and more, where reliable and efficient label printing is essential.
Benefits & Compatibility:
- Reliability: Ensures accurate and reliable printing for efficient operations.
- Durability: Withstands the demands of industrial environments, ensuring long-lasting performance.
- Compatibility: Works seamlessly with a wide range of devices and operating systems.
- Efficiency: Easy to use and ensures fast, high-quality printing, improving workflow efficiency.
Warranty and FAQs: The Honeywell PM42 comes with a comprehensive one-year warranty, covering any manufacturing defects or performance issues. For common queries, please refer to the Neo Digital product services page. If you encounter any problems, contact our sales representative for assistance. Should the issue persist, the Return Merchandise Authorization (RMA) process will be initiated.
Delivery Services (UAE): We offer reliable and efficient delivery services across the UAE, ensuring your Honeywell PM42 reaches you promptly. Our commitment to excellent service covers all major cities and emirates, guaranteeing a seamless and secure delivery experience.
After Sales Support: Our customers are our top priority. We provide exceptional after-sales support to ensure your satisfaction. From setup assistance to troubleshooting, our dedicated team is here to help you get the most out of your Honeywell PM42.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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