NEOTECH
LG 27UP550N-W 27" 4K UHD 5ms 60Hz Flat Monitor With USB-C port - Silver
LG 27UP550N-W 27" 4K UHD 5ms 60Hz Flat Monitor With USB-C port - Silver
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The LG 27UP550N-W 27" 4K UHD Monitor with USB-C Port - Silver is designed to deliver an exceptional visual experience, making it perfect for professionals and enthusiasts alike. With its stunning 4K UHD resolution, advanced IPS technology, and versatile USB-C connectivity, this monitor ensures crystal-clear visuals and seamless performance, enhancing your productivity and multimedia enjoyment.
Design and Functionality:
The LG 27UP550N-W features a sleek and modern design with a stylish silver finish, making it a sophisticated addition to any workspace. Its ultra-thin bezels provide a virtually borderless viewing experience, perfect for multi-monitor setups. The adjustable stand allows for ergonomic comfort, ensuring you can work for extended periods without strain.
Key Features:
- 27" 4K UHD Display: Delivers breathtaking clarity and detail with a resolution of 3840 x 2160 pixels.
- IPS Technology: Ensures accurate color reproduction and wide viewing angles for an immersive experience.
- 5ms Response Time: Provides fast and responsive performance, reducing motion blur and ghosting.
- 60Hz Refresh Rate: Offers smooth visuals, ideal for both work and entertainment.
- USB-C Connectivity: Allows for seamless data transfer, video output, and power delivery with a single cable.
- HDR10 Support: Enhances contrast and color accuracy for vibrant and lifelike visuals.
- On-Screen Control: Easy access to monitor settings for personalized setup.
- Multiple Connectivity Options: HDMI, DisplayPort, USB-C, and headphone out for versatile connectivity with various devices.
- Ergonomic Stand: Adjustable stand for height, tilt, and pivot, providing optimal viewing comfort.
Product Quality and Performance:
The LG 27UP550N-W is engineered for superior performance, featuring advanced IPS technology for vibrant colors and sharp details. Its 4K UHD resolution ensures stunning visuals, while the USB-C connectivity provides a convenient and clutter-free setup. User testimonials highlight its impressive image quality, ease of use, and sleek design, making it a preferred choice for professionals and creatives.
Specifications:
- Screen Size: 27 inches
- Panel Type: IPS
- Resolution: 3840 x 2160 (4K UHD)
- Refresh Rate: 60Hz
- Response Time: 5ms (GTG)
- Brightness: 350 nits
- Contrast Ratio: 1000:1
- Viewing Angle: 178°/178°
- Connectivity: HDMI, DisplayPort, USB-C, headphone out
- Dimensions: 613.5 x 451.9 x 233.1 mm (with stand)
- Weight: 6.1 kg
- Color: Silver
Purpose of Use:
The LG 27UP550N-W is perfect for a wide range of professional applications, including graphic design, video editing, photography, and office work. Its high-quality display and versatile connectivity options make it suitable for both creative and productivity tasks.
How to Use:
To start using the LG 27UP550N-W, connect the monitor to your computer or other devices using the included HDMI, DisplayPort, or USB-C cable. Adjust the stand to your preferred height and angle for optimal comfort. Use the on-screen control to customize settings such as brightness, contrast, and color profiles. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The LG 27UP550N-W is compatible with both Windows and macOS, making it suitable for a wide range of professional applications, including graphic design, video editing, and digital content creation. It is highly relevant in industries like media production, design, and technology.
Benefits & Compatibility:
- Stunning 4K Visuals: 4K UHD resolution and IPS technology ensure breathtaking clarity and vibrant colors.
- Versatile Connectivity: USB-C port allows for seamless data transfer, video output, and power delivery.
- Ergonomic Design: Adjustable stand and on-screen control enhance comfort and ease of use.
Warranty and FAQs:
The LG 27UP550N-W comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your LG 27UP550N-W 27" 4K UHD Monitor reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your LG 27UP550N-W. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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