NEOTECH
Brother MFC-J1170DW Wireless All-in-One Color Inkjet Printer
Brother MFC-J1170DW Wireless All-in-One Color Inkjet Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Brother MFC-J1170DW Wireless All-in-One Color Inkjet Printer – Compact and Feature-Rich"
Overview:
The Brother MFC-J1170DW is a versatile all-in-one inkjet printer that combines functionality and efficiency, making it ideal for small offices and home workspaces. Equipped with printing, scanning, copying, and faxing capabilities, this compact device also offers advanced wireless connectivity, making it easy to handle all your document management needs from various devices.
Product Description:
Enhance your office's efficiency with the Brother MFC-J1170DW. This compact yet powerful printer features high-quality color inkjet technology, automatic duplex printing, and a convenient color touchscreen for easy navigation. With INKvestment Tank technology, you enjoy low-cost printing without the hassle of frequent ink replacement. Whether you're printing detailed reports, scanning important documents, or managing routine faxes, the MFC-J1170DW delivers reliability and quality in every task.
Key Features:
- All-in-One Functionality: Print, scan, copy, and fax with a single device.
- Wireless Connectivity: Easy setup and connection via Wi-Fi, Ethernet, or directly from mobile devices.
- INKvestment Tank Technology: High-yield cartridges provide low-cost printing and less frequent replacements.
- Automatic Duplex Printing: Save paper and time with two-sided printing.
- Intuitive Color Touchscreen: Streamline operations with easy-to-use navigation and controls.
Product Quality and Performance:
The Brother MFC-J1170DW is built to last and designed for performance, offering dependable, high-quality outputs with crisp text and vibrant colors. Its sturdy construction and efficient ink usage make it a cost-effective choice for businesses looking to minimize operational expenses while maximizing productivity.
Specifications:
- Printing Technology: Color Inkjet
- Connectivity: Wi-Fi, Ethernet, USB, NFC
- Print Speed: Up to 20 ppm in black and 19 ppm in color
- Paper Capacity: 150 sheets
- Dimensions: 17.1" x 13.4" x 7.7" inches
- Weight: 18.9 lbs
Purpose of Use:
The MFC-J1170DW is perfect for small businesses, home offices, and remote workers who need a reliable and multifunctional printer that fits in limited spaces but still offers the functionality needed to manage a variety of document tasks efficiently.
How to Use:
Set up the printer on your network via Wi-Fi or Ethernet, install the Brother drivers on your computer or mobile app on your devices, and start utilizing its full range of features. Load documents easily on the scanner glass or automatic document feeder and manage your print jobs through the intuitive touchscreen interface.
Supported OS/Application/Industries:
This printer supports various operating systems including Windows, macOS, iOS, and Android, making it suitable for a diverse range of professional environments requiring versatile document handling.
Benefits & Compatibility:
With its comprehensive features and INKvestment Tank technology, the Brother MFC-J1170DW offers a remarkable blend of functionality, ease of use, and cost-efficiency, making it an ideal solution for users who prioritize both quality and value in their printing solutions.
Warranty and FAQs:
Brother offers a one-year limited warranty on the MFC-J1170DW, along with robust customer support to help with any issues or questions that may arise during its use.
Delivery Services (UAE):
NEO Digital offers reliable delivery services across the UAE, ensuring that your new printer arrives quickly and safely to your office or home.
After Sales Support:
Our customer service team is committed to providing outstanding after-sales support, from initial setup assistance to troubleshooting and maintenance, to ensure you get the most out of your Brother MFC-J1170DW.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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