NEO Digital
POSIFLEX HC-1621P
POSIFLEX HC-1621P
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX HC-1621P offers advanced capacitive touch technology optimized for healthcare environments. Experience reliable, hygienic, and user-friendly operation with this top-tier POS terminal. Visit NEOTECH today!
Overview:
The POSIFLEX HC-1621P is a specialized healthcare POS terminal that incorporates advanced capacitive touch technology, designed to meet the stringent requirements of medical environments where precision, reliability, and hygiene are paramount.
Product Description:
Equipped with a 21.5-inch capacitive touchscreen, the POSIFLEX HC-1621P provides highly responsive and accurate touch sensitivity, essential for applications in healthcare settings. It features a sleek, easy-to-clean design, making it ideal for environments that require strict hygiene standards. Powered by a robust processor, this terminal efficiently handles multiple applications, from patient check-in systems to complex medical databases.
Key Features:
- Capacitive Touchscreen: Offers precise touch control, enhancing user interaction in medical applications.
- Large High-Resolution Display: The 21.5-inch screen ensures clear visibility for detailed medical data and ease of use.
- Hygienic Design: The smooth surface allows for easy cleaning and disinfection, critical in healthcare facilities.
- Powerful Performance: Equipped with advanced computing capabilities to manage demanding healthcare applications.
Product Quality and Performance:
The POSIFLEX HC-1621P is built with high-quality materials designed to withstand the demands of healthcare environments. Its capacitive touch technology is less prone to wear and tear compared to traditional touch systems, offering longevity and consistent performance.
Specifications:
- Processor: High-end processor to support intensive multitasking and data processing.
- Display: 21.5-inch capacitive touchscreen with full HD resolution for superior clarity.
- Connectivity: Comprehensive connectivity options including USB, Ethernet, and optional Wi-Fi.
- OS Compatibility: Supports various operating systems for seamless integration with existing healthcare systems.
Purpose of Use:
The POSIFLEX HC-1621P is ideally suited for hospitals, clinics, and laboratories where high-touch interaction and stringent hygiene protocols are routine. It facilitates a wide range of functions, from patient registration to access to electronic health records.
How to Use:
To deploy the POSIFLEX HC-1621P, integrate it into the healthcare facility's network, connect necessary peripherals, and load relevant healthcare management software. The capacitive touchscreen is intuitive, minimizing the learning curve for medical staff.
Supported OS/Application/Industries:
This terminal supports critical healthcare applications, including electronic health records (EHR), patient management systems, and point of care applications, making it highly versatile across various medical fields.
Benefits & Compatibility:
- Enhanced User Experience: Provides a smooth and responsive interface for faster data entry and retrieval.
- Durability and Reliability: Designed to endure frequent cleaning and heavy use without degradation.
- Improved Hygiene: Easy-to-clean surfaces help maintain sterile conditions in sensitive medical environments.
Warranty and FAQs:
Includes a one-year warranty with options for extended support, ensuring reliable operation and peace of mind. A detailed FAQ section and customer support are available to help resolve any operational issues.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during shipping.
- Weight: Approximately 9 kg, balancing stability and ease of handling.
- Dimensions: Optimal dimensions ensure it does not require excessive space, fitting efficiently into medical workstations.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX HC-1621P from NEOTECH and benefit from our reliable delivery services. Improve your healthcare facility's operational efficiency with a state-of-the-art POS system!
Best Price Guarantee:
NEOTECH offers the POSIFLEX HC-1621P at competitive prices, with a price match guarantee to ensure you receive the best value for your investment.
After Sales Support:
Dedicated after-sales support is provided to assist with any technical or operational challenges, ensuring your healthcare operations continue smoothly without interruption.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable! Please share your experiences with the POSIFLEX HC-1621P to help us continuously improve our offerings.
Stock Availability:
Contact us to verify the availability of the POSIFLEX HC-1621P before placing your order. We strive to maintain accurate stock levels, but availability can vary. Products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For more detailed information about the POSIFLEX HC-1621P or other inquiries, please contact our expert team. We are committed to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX HC-1621P on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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