NEOTECH
Datalogic QW2420-BKK1S Barcode Scanner
Datalogic QW2420-BKK1S Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction
The Datalogic QW2420-BKK1S is a versatile and reliable 2D barcode scanner designed for various applications, including retail, healthcare, and logistics. This scanner combines advanced imaging technology with an ergonomic design, ensuring efficient and accurate data capture.
Key Features
- Advanced 2D Scanning: Capable of reading both 1D and 2D barcodes with high accuracy.
- Ergonomic Design: Lightweight and comfortable for prolonged use, reducing user fatigue.
- Multi-Interface Support: Compatible with USB, RS-232, and Keyboard Wedge interfaces for seamless integration.
- Green Spot Technology: Provides visual confirmation of successful scans with Datalogic's patented 'Green Spot' technology.
- Durable Construction: Built to withstand everyday use in demanding environments.
Product Quality and Performance
The Datalogic QW2420-BKK1S is engineered to deliver high-quality performance and reliability. Its advanced imaging technology ensures accurate and efficient barcode scanning, while its durable construction guarantees long-term use in various environments. This scanner is designed to meet the needs of high-traffic areas, ensuring consistent and reliable operation.
Specifications
- Dimensions: 6.7 x 2.7 x 2.6 inches
- Weight: 4.6 oz
- Scanning Technology: 2D area imager
- Connectivity: USB, RS-232, Keyboard Wedge
- Material Composition: High-quality, durable materials
Purpose of Use
The Datalogic QW2420-BKK1S is designed to streamline operations in environments that require quick and accurate barcode scanning. It is ideal for point-of-sale transactions, patient identification, inventory management, and other applications where efficiency and reliability are critical.
How to Use
Using the Datalogic QW2420-BKK1S is straightforward:
- Connect the scanner to your system using the preferred interface (USB, RS-232, or Keyboard Wedge).
- Scan barcodes by positioning them within the scanner’s field of view and pressing the trigger.
- Utilize the 'Green Spot' technology for visual confirmation of a successful read.
For optimal performance, regularly clean the scanner's imaging window and follow the maintenance guidelines provided in the user manual.
Supported OS/Application/Industries
The Datalogic QW2420-BKK1S is compatible with various operating systems, including Windows, macOS, and Linux. It integrates seamlessly with numerous applications across industries such as:
- Retail: Point-of-sale systems, inventory management
- Healthcare: Patient record management, medication tracking
- Logistics: Warehouse management, shipping and receiving
Benefits & Compatibility
The Datalogic QW2420-BKK1S offers numerous benefits, including:
- Enhanced Efficiency: Advanced 2D scanning capabilities reduce wait times and improve throughput.
- Versatile Connectivity: Multi-interface support ensures compatibility with various systems.
- Durability: Built to withstand harsh environments, reducing downtime and maintenance costs.
- Wide Compatibility: Works with various operating systems and industry-specific applications.
- Cost-Effective: Long-term reliability and minimal maintenance reduce operational costs.
Warranty and FAQs
We provide a comprehensive one-year warranty covering all manufacturing defects. Our FAQ section addresses common concerns, ensuring users have the information they need for a seamless experience. For any issues, our after-sales support team is available to assist with troubleshooting and RMA procedures if necessary.
Delivery Services (UAE)
We offer reliable and timely delivery services across the UAE, ensuring that your Datalogic QW2420-BKK1S arrives safely and promptly. Our delivery network covers major cities and emirates, reflecting our commitment to excellent service.
After Sales Support
Our dedicated after-sales support team is here to ensure your complete satisfaction with the Datalogic QW2420-BKK1S. We offer comprehensive support to address any issues and provide guidance on optimal use and maintenance.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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