NEOTECH
DYMO Rhino 5200 Industrial Label Maker with Carry Case
DYMO Rhino 5200 Industrial Label Maker with Carry Case
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DYMO Rhino 5200 Industrial Label Maker Kit is tailored for professionals who require a durable, portable, and efficient solution for heavy-duty labeling tasks. This kit includes the Rhino 5200 label maker, a hard carry case, rechargeable batteries, an AC adapter, and an initial supply of industrial-grade labels, making it perfect for on-site labeling in electrical, datacom, and HVAC work.
Key Features
- Pre-Programmed Hot Keys: Simplify the creation of commonly-used label types like wire wraps, flags, and fixed-length labels, enhancing job site productivity.
- Rubberized Impact-Resistant Bumpers: Provide extra durability and protection against falls, common in industrial settings.
- Quick Labeling: Features one-touch keys and a library of over 100 pre-programmed industry symbols and terms.
- Carry Case: Includes a rugged case that holds the label maker and all accessories, ensuring everything is organized and protected on the go.
- Versatile Label Media: Works with Rhino industrial labels, including heat-shrink tubes, flexible nylon, and permanent polyester, suitable for a variety of surfaces and environments.
Product Quality and Performance
Built to withstand the rigors of industrial environments, the DYMO Rhino 5200 is crafted from high-quality materials that ensure long-lasting performance and reliability. Its thermal print technology delivers sharp, clear labels that are resistant to moisture, heat, and fading.
Specifications
- Dimensions: 146 mm x 174 mm x 57 mm
- Weight: 0.91 kg
- Display: Large backlit display for clear visibility in low-light conditions
- Keyboard: ABC layout
- Tape Compatibility: Compatible with DYMO Industrial labels from 6 mm to 19 mm wide
- Power Source: Rechargeable battery pack and AC adapter included
Purpose of Use
This label maker is indispensable for:
- Electrical professionals labeling panels, cables, and circuit breakers.
- Datacom technicians marking wires, panels, and telecommunications gear.
- HVAC technicians labeling heating, ventilation, and air conditioning systems.
- General maintenance and facility management for asset tracking and storage organization.
How to Use
- Setup: Load the label cartridge, install the rechargeable battery or connect the AC adapter, and organize the components in the carry case.
- Operation: Turn on the device, select the desired label type using hot keys, type the label text, and print.
- Maintenance: Regularly clean the label maker and replace the label cartridges as needed. Store in the carry case to protect from dust and impact.
- Troubleshooting: Refer to the user manual for assistance with any operational issues, such as label jams or battery problems.
Supported Applications
- Cable and Wire Identification: Produce durable, high-visibility labels for wiring and cabling.
- Panel Labeling: Create clear, long-lasting labels for electrical panels and components.
- Asset Management: Label tools, machinery, and equipment for easy identification and management.
Benefits & Compatibility
- Efficiency and Speed: Hot keys and quick-formatting options for common label types streamline the labeling process.
- Durability: Designed to endure tough industrial conditions with impact-resistant bumpers and weather-resistant labels.
- Flexibility: Accepts a wide range of DYMO industrial label media, offering solutions for almost any labeling requirement.
Warranty and FAQs
Comes with a one-year limited warranty. NEO Digital’s FAQ section provides further support for using and maintaining the label maker effectively.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery across the UAE, so your label maker kit is ready to be put to work immediately.
After Sales Support
Our support team is ready to assist with any setup, usage, or maintenance questions, helping you maximize the utility of your DYMO Rhino 5200.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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