NEOTECH
ASUS ROG XG49WCR 49'' 1ms 165Hz Ultra Wide - Curved Monitor
ASUS ROG XG49WCR 49'' 1ms 165Hz Ultra Wide - Curved Monitor
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The ASUS ROG XG49WCR 49'' Ultra Wide Curved Monitor is designed to deliver an unparalleled gaming experience with its expansive screen, ultra-fast response time, and high refresh rate. Perfect for serious gamers and multimedia enthusiasts, this monitor ensures immersive visuals and seamless performance.
Design and Functionality:
The ASUS ROG XG49WCR features a sleek and modern design with a 1800R curvature, providing an immersive wrap-around view. Its ultra-wide 49-inch screen offers an expansive field of vision, making it ideal for gaming, multitasking, and content creation. The monitor's ergonomic stand allows for height, tilt, and swivel adjustments, ensuring comfortable viewing angles for extended use.
Key Features:
- 49'' Ultra Wide Curved Display: Provides an expansive and immersive viewing experience with a resolution of 3840 x 1080 pixels.
- 165Hz Refresh Rate: Ensures smooth and fluid visuals, reducing motion blur and screen tearing for an enhanced gaming experience.
- 1ms Response Time: Delivers ultra-fast and responsive performance, ideal for competitive gaming and fast-paced action.
- HDR Support: Enhances contrast and color accuracy for lifelike visuals and a more dynamic viewing experience.
- AMD FreeSync Premium Pro: Synchronizes the monitor's refresh rate with your GPU to eliminate screen tearing and stuttering.
- Multiple Connectivity Options: HDMI, DisplayPort, USB-C, and USB 3.0 for versatile connectivity with various devices.
- Built-In Speakers: Integrated speakers provide high-quality audio, eliminating the need for external speakers.
- On-Screen Control: Easy access to monitor settings with a few clicks for personalized setup.
- Ergonomic Stand: Adjustable stand for height, tilt, and swivel to provide optimal viewing comfort.
Product Quality and Performance:
The ASUS ROG XG49WCR is built to deliver superior performance and high-quality visuals. Its ultra-wide screen and advanced display technology ensure vibrant colors and sharp details, while the fast response time and high refresh rate provide a seamless gaming experience. User testimonials highlight its impressive image quality, ease of use, and immersive design, making it a popular choice for gamers and professionals.
Specifications:
- Screen Size: 49 inches
- Panel Type: VA
- Resolution: 3840 x 1080 (Dual Full HD)
- Refresh Rate: 165Hz
- Response Time: 1ms (MPRT)
- Brightness: 450 nits
- Contrast Ratio: 3000:1
- Viewing Angle: 178°/178°
- Connectivity: HDMI, DisplayPort, USB-C, USB 3.0
- Dimensions: 1193 x 529 x 344 mm (with stand)
- Weight: 13.6 kg
- Color: Black
Purpose of Use:
The ASUS ROG XG49WCR is perfect for a wide range of applications, including gaming, office work, multimedia, and content creation. Its high-quality display and smooth performance make it suitable for both professional and recreational use, enhancing productivity and entertainment experiences.
How to Use:
To start using the ASUS ROG XG49WCR, connect the monitor to your computer or gaming console using the included HDMI, DisplayPort, or USB-C cable. Adjust the stand to your preferred height and angle for optimal comfort. Use the on-screen control to customize settings such as brightness, contrast, and color profiles. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The ASUS ROG XG49WCR is compatible with both Windows and macOS, making it suitable for a wide range of professional applications, including graphic design, video editing, and digital content creation. It is highly relevant in industries like gaming, media production, and technology.
Benefits & Compatibility:
- Immersive Viewing: Ultra-wide curved design and Dual Full HD resolution provide an engaging and immersive experience.
- Smooth Performance: High refresh rate and fast response time ensure fluid visuals and responsive performance.
- Ergonomic Design: Adjustable stand and on-screen control enhance comfort during extended use.
Warranty and FAQs:
The ASUS ROG XG49WCR comes with a three-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your ASUS ROG XG49WCR 49'' Ultra Wide Curved Monitor reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your ASUS ROG XG49WCR. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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