Skip to product information
1 of 1

NEO Digital

M3 MOBILE SM20

M3 MOBILE SM20

Regular price Dhs. 12,617.14 AED
Regular price Dhs. 12,873.14 AED Sale price Dhs. 12,617.14 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The M3 Mobile SM20 delivers cutting-edge performance and rugged durability for industrial environments. Explore the powerful features of this advanced mobile computer at NEOTECH!


Overview:
The M3 Mobile SM20 is a sophisticated industrial mobile computer designed for the demanding needs of logistics, manufacturing, and field service operations. Combining high performance, extensive connectivity, and rugged durability, the SM20 is engineered to withstand the rigors of tough industrial environments while providing seamless mobile computing capabilities.

Product Description:
Equipped with a powerful processor, the SM20 supports complex applications and multitasking for enhanced productivity. It features a durable design that is resistant to water, dust, and drops, ensuring reliability in various operational conditions. With advanced connectivity options including 4G LTE, Wi-Fi, and Bluetooth, the SM20 keeps you connected wherever your work may take you.

Key Features:

  • High-Performance Computing: Fast and efficient processing with the latest chipset technology.
  • Rugged Durability: Meets military standards for toughness, with IP-rated water and dust resistance.
  • Extensive Connectivity: Offers 4G LTE, Wi-Fi, and Bluetooth for continuous connectivity and data transfer.
  • Ergonomic Design: Designed for ease of use in the field, with a user-friendly interface and a comfortable grip.
  • Long Battery Life: Equipped with a powerful battery to support extended working hours without recharging.

Product Quality and Performance:
The SM20 is built with premium materials and state-of-the-art technology to ensure top-tier performance and durability. Its robust construction makes it suitable for use in harsh environmental conditions, providing businesses with a reliable tool that enhances mobile productivity.

Specifications:

  • Processor: High-speed processing capabilities for demanding applications.
  • Operating System: Runs on a flexible and secure operating system compatible with various business applications.
  • Connectivity: 4G LTE, Wi-Fi, and Bluetooth enabled for superior communication and data exchange.
  • Battery: High-capacity battery designed for long-term use.
  • Display: High-resolution display that remains clear in both low and bright lighting conditions.

Purpose of Use:
Ideal for professionals in industries that require a blend of mobility, performance, and durability, such as logistics, manufacturing, and field services.

How to Use:

  1. Charge the device fully before first use.
  2. Configure wireless and network settings to connect to your systems.
  3. Install necessary applications and software through your IT department or app store.
  4. Employ the device for various tasks such as scanning, data entry, communication, and more.
  5. Maintain regular software updates and battery charging routines to ensure optimal performance.

Supported Industries:
The SM20 is especially beneficial for sectors like logistics, manufacturing, and field services, where robust and efficient mobile computing solutions are vital.

Benefits & Compatibility:

  • Increased Productivity: Enables workers to access and process information faster, reducing downtime and increasing efficiency.
  • Operational Reliability: Withstands environmental challenges, ensuring consistent operation under tough conditions.
  • Easy Integration: Seamlessly integrates with existing enterprise systems and software, reducing IT complexity.

Warranty and FAQs:
Comes with a comprehensive manufacturer's warranty that covers defects and malfunctions. NEOTECH provides an extensive FAQ section and dedicated support to assist with operation and troubleshooting.

Packaging/Weight/Dimension:

  • Packaging: Robust packaging ensures the device is well-protected during shipping.
  • Weight: Optimally balanced for ease of use during long operational periods.
  • Dimensions: Compact and ergonomic, facilitating easy handling and portability.

Shop Today & Receive Your Delivery Across the UAE:
Purchase the M3 Mobile SM20 from NEOTECH and benefit from our reliable delivery services across the UAE. Equip your workforce with this high-performance mobile computer to boost efficiency and streamline operations!

Best Price Guarantee:
NEOTECH offers the M3 Mobile SM20 at competitive prices, ensuring you receive the best value for your investment.

After Sales Support:
Our commitment to customer satisfaction includes providing extensive after-sales support, helping you maximize the utility and performance of your M3 Mobile SM20.

Request for Customer Reviews and Testimonials:
We encourage users of the M3 Mobile SM20 to share their experiences to help us continue to improve our products and services. Your feedback is crucial for our ongoing development and customer service efforts.

Stock Availability:
Please check with NEOTECH to confirm the availability of the M3 Mobile SM20 before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.

Get in Touch:
For more information about the M3 Mobile SM20 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring a smooth purchasing process.

Disclaimer:
All information regarding the M3 Mobile SM20 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4