NEO Digital
OKI Pro9541
OKI Pro9541
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock the potential of your creative projects with the OKI Pro9541, a five-color A3 printer designed for the graphic arts industry. Experience unmatched color depth and printing flexibility at NEOTECH!
Overview:
The OKI Pro9541 stands out in the graphic arts market as a five-color A3 printer, offering unique capabilities with its additional white or clear gloss toner. It’s perfect for high-impact graphic displays, luxury packaging prototypes, and custom marketing materials, providing exceptional print quality and versatility.
Product Description:
This printer is specifically engineered to enhance print applications by adding a fifth color—white or clear gloss—to the traditional CMYK setup, broadening the creative possibilities for on-demand printing. The Pro9541 is capable of handling a wide range of print jobs on diverse media, making it an invaluable asset for graphic designers, print shops, and advertising agencies.
Key Features:
- Five-Color Printing: Includes CMYK plus white or clear gloss for high versatility in print outputs.
- High Print Quality: Delivers sharp, detailed images with a resolution of up to 1200 x 1200 dpi.
- Wide Media Flexibility: Prints on a variety of substrates, including colored and transparent media, up to 360 gsm.
- Large Paper Capacity: Comes with a standard 530-sheet tray and an optional large capacity feeder.
- Enhanced Productivity: High print speeds and efficient handling of mixed media jobs.
Product Quality and Performance:
The OKI Pro9541 is built to meet the rigorous demands of the printing and graphic arts industries. Its advanced color technology and flexible handling of various media types ensure it produces high-quality, professional prints consistently.
Specifications:
- Print Resolution: Up to 1200 x 1200 dpi
- Speed: Capable of printing A4 up to 50 ppm in Color and Mono
- Paper Capacity: Up to 2,950 sheets with optional expansions
- Monthly Duty Cycle: Up to 300,000 pages, ideal for high-production environments
- Media Handling: Supports a range of media sizes up to SRA3 and weights up to 360 gsm
Purpose of Use:
The OKI Pro9541 is particularly beneficial for industries requiring top-quality, versatile print solutions, such as advertising, graphic design, and specialized custom printing. It is especially effective for producing sharp, vibrant proofs, packaging, labels, and high-end stationery.
How to Use:
- Set up the printer by installing toners and loading paper according to your media type.
- Install the printer drivers on your computer and configure the connection—either via USB or network.
- Use design software to create your print files, selecting the correct color settings for the fifth color if using white or clear gloss.
- Adjust printer settings to match the paper type and print quality requirements.
- Send the print job to the printer and collect the finished prints from the output tray.
Supported OS/Application/Industries:
The OKI Pro9541 supports various operating systems, including Windows and MacOS, making it versatile for all types of creative and commercial printing tasks. It is highly suitable for the graphic arts, specialized boutique printing services, and advertising agencies.
Benefits & Compatibility:
- Creative Flexibility: Allows printing with white or clear gloss to achieve impressive effects on dark or transparent media.
- High Impact Prints: Produces vibrant, detailed color prints that are perfect for high-visibility marketing materials and presentations.
- Cost-Effective: Offers on-demand printing capabilities, reducing waste and eliminating the need for large print runs.
Warranty and FAQs:
The OKI Pro9541 comes with a standard one-year manufacturer's warranty, with extended warranties available. NEOTECH provides a detailed FAQ section to help with setup, operation, and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: The printer is securely packaged to ensure it arrives in excellent condition.
- Weight: Approximately 97.6 kg, providing stability and robustness.
- Dimensions: 699 x 625 x 640 mm, suitable for office environments with enough space for a professional printer.
Shop Today & Receive Your Delivery Across the UAE:
Order the OKI Pro9541 from NEOTECH and take advantage of our reliable delivery services. Elevate your printing capabilities with this advanced, flexible graphic arts printer!
Best Price Guarantee:
NEOTECH offers the OKI Pro9541 at competitive prices, ensuring you receive outstanding value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support to assist with any technical issues or operational questions, ensuring your equipment continues to perform efficiently.
Request for Customer Reviews and Testimonials:
We encourage feedback on the OKI Pro9541 to help us continue to improve our products and services. Your experiences are essential for our ongoing product development and customer service improvement.
Stock Availability:
Before placing your order for the OKI Pro9541, please contact us to confirm stock availability. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the OKI Pro9541 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as smooth as possible.
Disclaimer:
All information about the OKI Pro9541 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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