NEO Digital
LENOVO THINKCENTRE NEO 50Q GEN 4 Desktop - 13th Gen i5-13420H
LENOVO THINKCENTRE NEO 50Q GEN 4 Desktop - 13th Gen i5-13420H
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower your business with the Lenovo ThinkCentre Neo 50q Gen 4 Desktop, featuring the latest 13th Gen Intel Core i5-13420H. Perfect for professionals who demand top performance. Shop at NEOTECH now!
Overview
The Lenovo ThinkCentre Neo 50q Gen 4 Desktop is tailored for businesses that require cutting-edge technology and reliability. Equipped with the powerful 13th Gen Intel Core i5-13420H processor, this desktop is designed to handle demanding business applications and multitasking with ease.
Product Description
This iteration of the ThinkCentre desktop series enhances your productivity with its high-speed capabilities and robust design. It comes with 16GB of DDR4 RAM for seamless multitasking and a 512GB SSD for rapid data access and storage. Integrated Intel UHD Graphics provide reliable image quality for business applications, while a wide range of connectivity options, including USB-C and HDMI, ensure it fits into any office environment seamlessly.
Key Features
- Processor: 13th Gen Intel Core i5-13420H, offering advanced processing power for complex tasks.
- Memory: 16GB DDR4 RAM, ideal for multitasking across multiple business applications.
- Storage: 512GB SSD, providing ample space and quick access to essential files.
- Graphics: Integrated Intel UHD Graphics, suitable for professional environments.
- Connectivity: Rich I/O options with USB-C, HDMI, and multiple USB 3.2 ports.
- Form Factor: Tower, combining classic design with powerful, modern components.
Product Quality and Performance
The ThinkCentre Neo 50q Gen 4 is constructed to meet the rigorous demands of business use, offering dependable performance and durability. Its tower form factor allows for easy upgrades and maintenance, ensuring it remains a valuable asset for businesses as needs evolve.
Specifications
- Form Factor: Tower
- Dimensions: 145 x 296 x 340 mm (W x D x H)
- Weight: Starting at 5.5 kg
- Operating System: Windows 11 Pro, offering advanced security features and enterprise capabilities.
- Power Supply: 260W, ensuring stable and efficient power delivery.
Purpose of Use
- Corporate Offices: Excel in environments that require reliable and continuous operation for critical tasks.
- Creative Professionals: Handles design and multimedia software efficiently with its robust specs.
- Educational Institutions: Ideal for administrative tasks, educational software, and digital content creation.
How to Use
- Setup: Quick installation with Windows 11 Pro; easily integrates into corporate networks.
- Daily Use: Utilize for financial analysis, project management software, and other intensive applications.
- Maintenance: Tool-less access to internal components makes upgrades and repairs straightforward.
Supported Environments
This desktop is suited for diverse professional settings, including high-paced trading floors, design studios, and traditional office spaces, where power and reliability are critical.
Benefits & Compatibility
- High Performance: Ensures smooth operation even under the load of intensive applications.
- Expandable: Supports upgrades to RAM and storage to keep pace with business growth.
- Energy Efficient: Meets ENERGY STAR standards for energy efficiency, helping reduce operational costs.
Warranty and FAQs
Includes a standard 3-year warranty from Lenovo, with extended support options available. NEOTECH provides a comprehensive FAQ section to assist with troubleshooting and performance optimization.
Packaging/Weight/Dimension
The package includes the desktop unit, power cable, and user manual, ensuring a secure and well-informed setup process.
Shop Today & Receive Your Delivery Across the UAE!
Order the Lenovo ThinkCentre Neo 50q Gen 4 Desktop from NEOTECH for reliable, fast, and secure business computing solutions.
Best Price Guarantee
NEOTECH guarantees competitive pricing on the Lenovo ThinkCentre Neo 50q Gen 4, ensuring you receive the best value for your investment.
After Sales Support
Our dedicated support team is available to assist with any setup or performance issues, providing expert advice and prompt solutions.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Lenovo ThinkCentre Neo 50q Gen 4 to help others in their purchasing decisions.
Stock Availability
Contact NEOTECH directly to verify the availability of the Lenovo ThinkCentre Neo 50q Gen 4 Desktop. We aim to maintain sufficient stock to meet immediate and future needs.
Get in Touch
For more detailed information or assistance with your purchase of the Lenovo ThinkCentre Neo 50q Gen 4, contact our customer support team at NEOTECH. We are committed to providing personalized service and expert guidance.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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