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NEO Digital

LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7-155U, 16GB, 1TB SSD, 14" WUXGA Touch

LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7-155U, 16GB, 1TB SSD, 14" WUXGA Touch

Regular price Dhs. 15,531.43 AED
Regular price Dhs. 15,761.14 AED Sale price Dhs. 15,531.43 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Step into the future with the Lenovo ThinkPad X1 Carbon Gen 12 (2024), featuring the Series 1 Ultra 7-155U processor, 16GB RAM, a 1TB SSD, and a 14-inch WUXGA touchscreen. Engineered for elite professionals seeking cutting-edge performance.

Overview:

The Lenovo ThinkPad X1 Carbon Gen 12 epitomizes advancement in ultraportable laptops, integrating top-tier technology and design to support intense professional demands. This 2024 model, equipped with the new Series 1 Ultra 7-155U processor, is tailored for users who require unparalleled efficiency and connectivity in a sleek package.

Product Description:

The ThinkPad X1 Carbon Gen 12 (2024) redefines professional computing with its innovative Series 1 Ultra 7-155U processor, designed for optimal performance and power management. The laptop includes 16GB of RAM for robust multitasking and a 1TB SSD for expansive, high-speed storage. The 14-inch WUXGA (1920x1200) touchscreen delivers superior clarity and responsiveness, enhancing user interaction for complex tasks and creative projects. Crafted with premium materials, this laptop not only meets but exceeds MIL-SPEC standards, ensuring durability and resilience in any work environment.

Key Features:

  • Series 1 Ultra 7-155U Processor: Offers breakthrough performance with advanced computing capabilities.
  • 16GB RAM: Ensures smooth operation even with multiple applications running.
  • 1TB SSD: Provides ample storage with exceptional speed and reliability.
  • 14-inch WUXGA Touchscreen: Features sharp visuals and intuitive touch control for a dynamic user experience.
  • Ultra-Slim and Lightweight Design: Maximizes mobility without sacrificing performance or build quality.
  • Comprehensive Security Suite: Includes a built-in fingerprint reader, IR camera for facial recognition, and ThinkShutter for camera privacy.
  • Enhanced Connectivity: Supports Wi-Fi 6E and includes multiple Thunderbolt 4 ports for unparalleled peripheral connectivity.

Product Quality and Performance:

The X1 Carbon Gen 12 is built for high-demand environments, with its robust design capable of withstanding the pressures of professional use. The Series 1 Ultra 7-155U processor provides exceptional speed and efficiency, allowing users to manage heavy workloads with ease. Advanced cooling technology ensures the system remains cool and quiet, enhancing performance and user comfort.

Specifications:

  • CPU: Series 1 Ultra 7-155U
  • GPU: Integrated Intel Iris Xe Graphics
  • Display: 14" WUXGA (1920x1200), anti-glare, touchscreen
  • Memory: 16GB DDR5 RAM
  • Storage: 1TB PCIe NVMe SSD
  • Ports: Thunderbolt 4, USB-A 3.2, HDMI, headphone/mic combo
  • Connectivity: Wi-Fi 6E, Bluetooth 5.3
  • Battery Life: Up to 18 hours, with Rapid Charge technology
  • Weight: Starting at 1.13 kg (2.49 lbs)
  • Dimensions: Specific dimensions based on the model

Purpose of Use:

Perfect for C-suite executives, software developers, and financial analysts who demand a laptop that can seamlessly transition from high-stakes presentations to data-intensive analytics without skipping a beat.

How to Use:

Utilize the X1 Carbon Gen 12 for high-end software applications, intensive data analysis, and seamless multitasking. Its touchscreen enhances productivity with hands-on navigation and task management.

Supported OS/Application:

Pre-installed with Windows 11 Pro, this laptop offers the latest in security features, management tools, and compatibility with a wide range of professional applications.

Benefits & Compatibility:

The ThinkPad X1 Carbon Gen 12 is designed for forward-thinking professionals who need a machine that keeps pace with the speed of innovation. It offers top-of-the-line security features and robust build quality, ideal for handling sensitive information and enduring the rigors of travel.

Warranty and FAQs:

Typically includes a 1-year Lenovo warranty with options for extended protection through Lenovo Premier Support, providing 24/7 access to technicians and on-site repairs.

Shop Today & Receive Your Delivery:

Available for order through Lenovo's official website or select retailers. Be sure to explore customization options to tailor the laptop to your specific professional needs.

Best Price Guarantee:

Check various retailers and Lenovo’s official site for promotions or bundle offers to ensure you receive the best deal on this cutting-edge technology.

After Sales Support:

Lenovo offers comprehensive after-sales support, including a global network of service centers and a robust online support portal to assist with any technical issues or inquiries.

Request for Customer Reviews and Testimonials:

Owners of the ThinkPad X1 Carbon Gen 12 are encouraged to share their experiences, which can provide invaluable insights to others considering this high-end professional tool.

Stock Availability:

Due to the high demand for the latest models, check availability directly with Lenovo or authorized dealers, and consider pre-ordering to secure your device as early as possible.

Get in Touch:

For more detailed information or assistance, contact Lenovo support or consult with an authorized dealer to discuss configuration options and get the most out of your investment.

Disclaimer:

Ensure to verify the specifications and features with the seller as they can vary by region and configuration. Always confirm current prices, warranty terms, and service options before completing your purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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