NEOTECH
ANSWK P500-F7 Rugged 2D Barcode PDA Scanner
ANSWK P500-F7 Rugged 2D Barcode PDA Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The ANSWK P500-F7 is a robust mobile computer designed to withstand the rigors of industrial environments while providing seamless data capture capabilities. Equipped with advanced 2D scanning technology and dual OS options (Windows and Android 9), it offers versatility and reliability for professionals on the go.
Product Description:
This handheld device boasts a 2GHz MT6762V/WB processor, ensuring fast and efficient operation. With 16GB ROM and 2GB RAM, it handles large databases and applications smoothly. The 4-inch touch display offers clear visibility and responsive interaction under various conditions, making it suitable for industries like logistics, retail, and manufacturing.
Key Features:
- Versatile Operating Systems: Runs on Windows and Android 9.
- High-Performance Scanning: Integrates a 2D scanning engine capable of reading complex barcodes.
- Durable Design: IP67 rating ensures resistance to dust and water.
- Extended Battery Life: Features a 5000mAh removable battery, supporting long work hours.
- Compact and Portable: Dimensions of 159mm x 71mm x 18mm and weighing 260g.
Product Quality and Performance:
The P500-F7 is tested to endure tough conditions, proven by its robust build and long-lasting battery. Users frequently applaud its reliable scanning and easy integration with existing systems, enhancing workflow efficiency and data accuracy.
Specifications:
- Processor: MT6762V/WB, 2GHz
- Display: 4-inch WVGA, 480*800, IPS
- Memory: 16GB ROM, 2GB RAM
- Battery: 5000mAh, removable
- Dimensions: 159mm x 71mm x 18mm
- Weight: 260g with battery
How to Use:
To start using the P500-F7, charge the device fully, power it on, and configure settings through the setup wizard. For barcode scanning, navigate to the scanning application, align the scanner with the barcode, and capture the data with a simple button press. Regular updates and cleaning of the touchscreen and lens ensure optimal performance.
Benefits & Compatibility:
The device is designed to improve operational efficiency across various sectors. Its dual OS compatibility allows for flexibility in software integration, making it a valuable tool for businesses needing a reliable and versatile data collection solution.
Warranty and FAQs:
Comes with a one-year warranty that covers manufacturing defects and technical issues. Visit our FAQ section for more information on troubleshooting, maintenance tips, and warranty claims.
Stock Availability:
The P500-F7 is generally available for immediate shipment. For specific configurations or large orders, please contact our customer service for availability and pricing details.
Get in Touch:
For further inquiries about the P500-F7 or to arrange a demo, contact our customer support. We are committed to providing detailed product information and tailored solutions to meet your business needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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