NEOTECH
Argox OS-2130D Desktop Printer
Argox OS-2130D Desktop Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Argox OS-2130D Desktop Printer
Overview:
The Argox OS-2130D Desktop Printer is a compact and efficient printing solution designed to meet the needs of businesses across various industries. With its reliable performance, high-quality printing, and versatile connectivity options, the OS-2130D is suitable for a wide range of applications, including retail, healthcare, and logistics.
Product Description: The Argox OS-2130D Desktop Printer combines reliability with affordability, making it an ideal choice for businesses of all sizes. Its compact design allows for easy placement in any workspace, while its high-quality printing ensures clear and legible labels and receipts. With versatile connectivity options, including USB and serial interfaces, the OS-2130D offers seamless integration with existing systems.
Key Features:
- Compact design for space-saving convenience.
- High-quality printing for clear and legible output.
- Versatile connectivity options, including USB and serial interfaces.
- Easy-to-use interface for hassle-free operation.
- Durable construction for long-lasting performance.
Product Quality and Performance: The Argox OS-2130D Desktop Printer is built to deliver reliable performance in demanding environments. Its high-quality printing ensures clear and legible labels and receipts, while its durable construction ensures long-lasting reliability. With its user-friendly interface and versatile connectivity options, the OS-2130D offers superior performance for businesses of all sizes.
Specifications:
- Printing Technology: Direct thermal printing
- Print Resolution: 203 dpi
- Print Speed: Up to 3 ips (inches per second)
- Connectivity: USB, serial interfaces
Purpose of Use: The Argox OS-2130D Desktop Printer is designed for a variety of applications, including retail labeling, healthcare specimen labeling, shipping and receiving, and more. Its compact design and reliable performance make it an ideal choice for businesses seeking a cost-effective printing solution.
How to Use: To use the Argox OS-2130D Desktop Printer, simply connect it to your computer or POS system using the included USB or serial interface cable. Install the necessary drivers and software, load the media, and start printing. The printer's user-friendly interface makes it easy to configure and use, ensuring hassle-free operation.
Supported OS/Application/Industries: The Argox OS-2130D Desktop Printer is compatible with a wide range of operating systems and applications, making it suitable for businesses in various industries, including retail, healthcare, logistics, and more. Its versatility and reliability make it an ideal choice for businesses seeking a cost-effective printing solution.
Benefits & Compatibility: The Argox OS-2130D Desktop Printer offers several benefits, including compact design, high-quality printing, and versatile connectivity options. It is compatible with various operating systems and applications, providing flexibility for businesses with diverse printing needs.
Warranty and FAQs: The Argox OS-2130D Desktop Printer comes with a standard warranty, providing coverage for any defects or malfunctions. An FAQ section is available to address common questions and concerns about the printer's operation and maintenance.
Shop Today & Receive Your Delivery Across the UAE: Order the Argox OS-2130D Desktop Printer today and enjoy fast and reliable delivery across the UAE. Enhance your business operations with this compact and efficient printing solution designed to meet the demands of modern businesses.
After Sales Support: Our dedicated support team is available to assist you with any questions or issues you may have regarding the Argox OS-2130D Desktop Printer. We are committed to ensuring your satisfaction and providing prompt and efficient support whenever you need it.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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