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NEOTECH

Bixolon SPP-R400II Mobile 4-Inch Thermal Printer

Bixolon SPP-R400II Mobile 4-Inch Thermal Printer

Regular price Dhs. 2,942.86 AED
Regular price Dhs. 2,971.43 AED Sale price Dhs. 2,942.86 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The Bixolon SPP-R400II is a compact and portable 4-inch thermal printer, designed for efficient mobile printing. Whether you need to print receipts or labels, this printer delivers high-quality results with its 203dpi resolution. Ideal for businesses on the move, the SPP-R400II offers a print speed of up to 80 mm/sec and supports a variety of media types, making it a versatile choice for retail, logistics, and field services.

Product Description:

The Bixolon SPP-R400II is a mini portable thermal printer engineered for mobile applications. With a print speed of up to 80 mm/sec, it ensures quick and efficient printing of receipts and labels. The 4-inch wide printing capability, combined with a resolution of 203dpi, delivers crisp, clear prints every time.

Equipped with a USB interface, the SPP-R400II is easy to integrate into various systems, while its lightweight design, including a rechargeable 7.4 V Li-ion battery, makes it perfect for mobile use. The printer also features IP54 sealing (with a protective case), ensuring durability in challenging environments.

Key Features:

  • Portable Design: Lightweight and compact, making it ideal for mobile applications.
  • High-Speed Printing: Prints up to 80 mm/sec, suitable for fast-paced environments.
  • Wide Print Width: Supports up to 104 mm print width, accommodating various label and receipt sizes.
  • Durable Construction: IP54 sealing with protective case ensures reliability in tough conditions.
  • Versatile Media Support: Compatible with receipt and label media, including linerless options.

Product Quality and Performance:

The SPP-R400II stands out for its reliable performance, even in demanding environments. With a high print speed and a robust design, this printer meets the needs of businesses that require mobile printing solutions. Its IP54 rating and durable build ensure long-lasting operation, while the high-resolution output maintains clarity and readability.

Specifications:

  • Dimensions: 147.0 x 171.4 x 66.7 mm
  • Weight: 697 g (including battery)
  • Max Print Speed: 80 mm/sec
  • Max Resolution: 203dpi
  • Print Width: Up to 104 mm
  • Media Width: 112 mm / 105 mm (Optional)
  • Media Roll Diameter: Up to 57 mm
  • Interface: USB
  • Battery: 7.4 V Li-ion, 2,600 mAh, Rechargeable
  • Sealing: IP54 (with protective case)

Purpose of Use:

The SPP-R400II is ideal for mobile businesses that need on-the-go printing solutions, such as retail, logistics, and field services. Its compact design and durable construction make it perfect for environments where space and mobility are crucial.

How to Use:

To use the SPP-R400II, connect it via USB to your device, load the appropriate media, and start printing. The user-friendly design and simple interface make operation straightforward, even in mobile settings. Ensure the battery is charged for uninterrupted use in the field.

Supported OS/Application/Industries:

The SPP-R400II is compatible with various operating systems and mobile applications, making it versatile for use in industries such as retail, logistics, and field services. Its robust design and flexible media support ensure it meets the demands of different business environments.

Benefits & Compatibility:

The Bixolon SPP-R400II combines portability with high performance, making it an excellent choice for mobile printing needs. Its broad media compatibility and durable construction ensure it can handle various printing tasks, from receipts to labels, in a range of environments.

Warranty and FAQs:

The SPP-R400II comes with a 1-year warranty, covering manufacturing defects. For any issues, our dedicated support team is available for assistance. Return and replacement services are available for added peace of mind.

Packaging/Weight/Dimension:

The SPP-R400II is securely packaged to ensure safe delivery. The product’s dimensions are 147.0 x 171.4 x 66.7 mm, and it weighs 697 g, including the battery, making it easy to handle and install.

Shop Today & Receive Your Delivery Across the UAE:

Order the Bixolon SPP-R400II today and enjoy fast, reliable delivery across the UAE. Our delivery services are designed to meet your business needs quickly and efficiently.

Best Price Guarantee:

We offer a best price guarantee on the Bixolon SPP-R400II. If you find a lower price elsewhere, we’ll match it, ensuring you get the best deal on your purchase.

After Sales Support:

Our after-sales support team is ready to assist you with any questions or issues, ensuring you get the most from your Bixolon SPP-R400II printer. We are committed to providing exceptional service.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with the Bixolon SPP-R400II printer to help other customers make informed decisions. Your reviews and testimonials are highly appreciated.

Stock Availability:

While we strive to maintain stock levels, availability may vary. For time-sensitive orders, please verify stock before placing your order. Non-standard items may take 10-15 working days to become available.

Get in Touch:

Have questions or need more information? Contact us today for expert advice on the SPP-R400II or any of our other products. Our team is here to help.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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