NEOTECH
Bixolon SRP770: Advanced Label Printer
Bixolon SRP770: Advanced Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Bixolon SRP770 Barcode Printer - Top Label Printing Solution | NEOTECH
Overview:
The Bixolon SRP770 Barcode Printer embodies a leap forward in label printing technology, combining speed, efficiency, and adaptability. Tailored for modern business needs, it offers high-quality label printing at remarkable speeds, making it perfect for sectors like retail, healthcare, logistics, and beyond.
About Product:
The BIXOLON SRP770, a 4-inch direct thermal desktop label printer, showcases economic efficiency alongside stellar performance. Built on Samsung's trusted POS printer technology, it features automatic programming language recognition and supports an extensive array of label sizes and barcode formats.
Quality:
- High-Quality Printing: Utilizes thermal transfer technology for sharp, long-lasting labels.
- Fast Printing Speed: Achieves up to 5 inches per second, boosting productivity.
- Versatile Label Sizes: Supports labels ranging from 0.75 to 4.1 inches to meet varied labeling requirements.
Performance:
- Barcode Support: Works with UPC, Code 39, Code 128, and additional formats.
- Durable Labels: Produces labels that withstand water, smudging, and fading.
- Flexible Connectivity: Offers USB, Ethernet, and Serial connections for easy integration into diverse systems.
Description:
The BIXOLON SRP770 is crafted for entities requiring dependable label printing. Its compact size, energy efficiency, and intuitive design ensure a smooth, cost-effective printing operation.
Specifications:
- Technology: Thermal transfer
- Speed: Up to 5 ips
- Label Sizes: 0.75" to 4.1"
- Connectivity: USB, Ethernet, Serial
Purpose of Use:
This printer is a boon for varied industries that demand precise and efficient label printing, such as retail, healthcare, logistics, and manufacturing.
Supported Operating Systems (OS):
Guarantees extensive OS compatibility, facilitating seamless integration into existing setups.
Supported Applications and Industries:
Configurable for myriad applications and sectors, this printer answers the multifaceted needs of contemporary businesses.
Benefit Effect:
The BIXOLON SRP770 boosts operational efficacy, trims costs, and accommodates superior labeling demands, offering real advantages to businesses large and small.
Warranty Information:
Provides detailed warranty information, offering assurance and dependable support to users.
Delivery Services (UAE Coverage):
We ensure swift and reliable delivery services across the UAE, covering major locales to guarantee that your BIXOLON SRP770 Barcode Printer arrives promptly, supporting your business objectives with unmatched efficiency and reliability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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