Skip to product information
1 of 5

NEOTECH

Bixolon XQ-840 Android Tablet Embedded 4-inch Direct Thermal Printer

Bixolon XQ-840 Android Tablet Embedded 4-inch Direct Thermal Printer

Regular price Dhs. 6,034.29 AED
Regular price Dhs. 6,685.71 AED Sale price Dhs. 6,034.29 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Bixolon XQ-840 Android tablet printer provides flexible, fast label printing for retail, healthcare, and manufacturing. Secure, mobile, and efficient. Bixolon XQ-840 Android Tablet Embedded 4-inch Direct Thermal Printer!


Overview

The Bixolon XQ-840 Android Tablet Embedded Printer offers an all-in-one solution for secure, versatile label printing. This 4-inch direct thermal printer with an 8-inch Android tablet allows users to manage labels anywhere. With applications for retail, healthcare, and manufacturing, it provides seamless performance and advanced security features, making it ideal for standalone or integrated printing needs.

Product Description

The XQ-840 combines powerful printing technology with an Android-powered tablet, ensuring reliable label production on the go. Designed for high-speed printing, it supports various media formats—receipts, tags, labels, and wristbands—and offers optional peeler and cutter functionalities. With robust connectivity, including Ethernet, WLAN, Bluetooth, and USB ports, it integrates easily into any workspace, whether stationary or mobile. Its anti-theft, dust- and water-resistant build ensures durability, while the multi-touch display simplifies navigation.

Key Features

  • Fast Processing & Printing: Speeds up to 6 ips (152 mm/sec), enhancing workflow efficiency.
  • Integrated 8-Inch Tablet: Android OS with multi-touch support for ease of use.
  • Versatile Media Handling: Supports a range of media types, including receipts, tags, and wristbands.
  • Built-In 5MP Camera: For quick barcode scanning, streamlining inventory and tracking.
  • Connectivity Options: Ethernet, WLAN, Bluetooth, and USB for flexible setups.
  • Advanced Software Support: Compatible with BPL-Z™, BPL-E™, SLCS™, and BXL/POS systems, with multiple SDKs for custom applications.
  • Durable Design: Anti-theft, dust-resistant, and water-resistant, ideal for demanding environments.

Product Quality and Performance

The XQ-840 printer is built to withstand intensive use in varied settings. It maintains quality with a 203 dpi resolution, and fast print speeds meet high-demand needs efficiently. Supported by a 5MP camera and the ability to integrate with custom applications, it’s a practical solution for industries requiring secure, high-speed label printing.

Specifications

  • Dimensions: 194 x 273 x 212 mm
  • Weight: 2.2 kg
  • Print Method: Direct Thermal
  • Print Speed: Up to 6 ips (152 mm/sec)
  • Resolution: 203 dpi
  • Media Width: 15 ~ 118 mm
  • Operating Temperature: 0 ~ 40℃
  • Display: 8-inch IPS TFT LCD, Android 7.0
  • Camera: 5MP with autofocus
  • Memory: Printer: 64 MB SDRAM, 128 MB Flash; Tablet: 1GB RAM, 8GB Flash
  • Interfaces: Ethernet, WLAN, Bluetooth, USB

Purpose of Use

The XQ-840 is ideal for industries requiring fast, mobile label printing, including retail, healthcare, and logistics. It facilitates easy label management, enhances operational efficiency, and ensures secure transactions in diverse settings like food labeling, shipping, and pharmacy management.

How to Use

  1. Setup: Connect to a power source and connect desired network interfaces.
  2. Install Applications: Utilize pre-loaded or download apps like BIXOLON’s Label Artist or Food Safety Label App for custom label needs.
  3. Adjust Media: Use adjustable holders and guides for accurate media placement.
  4. Print Labels: Start printing through the Android tablet interface.

Supported OS/Application/Industries

The XQ-840’s Android OS supports BIXOLON and third-party applications, ideal for retail, healthcare, logistics, food safety, and government sectors. Its software flexibility allows integration across different platforms, making it adaptable for custom and standardized solutions alike.

Benefits & Compatibility

The XQ-840 offers unmatched flexibility, pairing a direct thermal printer with a mobile Android tablet, which can be set up on a counter, wall-mounted, or mounted on carts for enhanced mobility. Its compatibility with multiple operating systems and customizable settings ensures seamless integration into various workflows. Optional accessories like a peeler and auto cutter improve functionality and efficiency.

Warranty and FAQs

The XQ-840 is covered by a 12-month warranty. For extended support and troubleshooting, visit the Bixolon service page or contact a sales representative. Our FAQ section covers setup, compatibility, and media handling.

Packaging, Weight & Dimensions

Packaged securely, each XQ-840 unit measures 194 x 273 x 212 mm and weighs 2.2 kg, ensuring safe delivery. Optional accessories are packaged separately to prevent damage.


Shop Today & Receive Delivery Across the UAE!

Order the Bixolon XQ-840 and benefit from fast, secure delivery across the UAE, including Dubai, Abu Dhabi, and other major cities. Our reliable delivery service ensures your product arrives on time.

Best Price Guarantee

Shop with confidence! NEOTECH offers a price match policy for the XQ-840, ensuring the best price and unmatched quality in the UAE.

After-Sales Support

Our dedicated team provides excellent after-sales support for technical inquiries, setup assistance, and more. Your satisfaction is our priority.

Customer Reviews & Testimonials

We value customer feedback! Share your experiences with the XQ-840 to help others make informed choices.

Stock Availability

We strive to keep inventory updated, but stock levels may vary. For time-sensitive orders, please verify availability before purchase. Non-standard items typically arrive within 10-15 days upon confirmation.

Contact Us

For questions, product details, or support, reach out to our expert team. We are here to help ensure a smooth experience with NEOTECH products.


Disclaimer
The information provided on this website is intended for general informational purposes only. NEOTECH ensures the accuracy and timeliness of all product descriptions, specifications, and availability details. However, this information is subject to change without prior notice, and NEOTECH does not guarantee complete accuracy or reliability. Any reliance on this information is at the user’s own risk.

Images are for illustrative purposes and may not reflect the exact appearance or specifications of the product. Customers should confirm details with a NEOTECH representative prior to purchase.

Pricing and availability are subject to change based on promotions, market conditions, or stock updates. NEOTECH reserves the right to modify prices and availability without prior notice. If an item is unavailable, we will notify you to offer alternatives or adjustments as needed.

For warranty claims, refer to our Return Merchandise Authorization (RMA) process. By using this website, you agree to this disclaimer and acknowledge NEOTECH’s limitations on liability regarding product information.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4