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NEOTECH

brother MFCJ1010DW

brother MFCJ1010DW

Regular price Dhs. 485.71 AED
Regular price Dhs. 544.00 AED Sale price Dhs. 485.71 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Brother MFC-J1010DW Wireless Color Inkjet All-in-One Printer – Efficient and Compact"

Overview:

The Brother MFC-J1010DW printer is a compact and affordable all-in-one solution ideal for home offices or small business environments. It combines printing, scanning, copying, and faxing into a single device, featuring wireless connectivity and mobile printing capabilities, making it extremely versatile and user-friendly.

Product Description:

Enhance your productivity with the Brother MFC-J1010DW, designed to fit neatly in any small workspace without compromising performance and quality. This printer supports various media types and sizes, and is equipped with automatic duplex printing, an intuitive color display, and easy navigation controls. With efficient ink usage and a range of connectivity options, including Wi-Fi and USB, the MFC-J1010DW is perfect for handling a variety of tasks seamlessly.

Key Features:

  • All-in-One Functionality: Print, scan, copy, and fax with one compact machine.
  • Wireless Connectivity: Easily connect and print from your computer, smartphone, or tablet.
  • Automatic Duplex Printing: Save paper and time with convenient two-sided printing.
  • High-Quality Printing: Produce crisp text and vibrant color documents.
  • Intuitive Color Display: Manage your printing tasks directly from the printer’s easy-to-use interface.

Product Quality and Performance:

The Brother MFC-J1010DW is reliable and durable, designed to deliver consistent and high-quality results for all your printing needs. Its compact size does not sacrifice performance, making it an excellent choice for users who need an efficient and space-saving printer.

Specifications:

  • Printing Technology: Color Inkjet
  • Connectivity: Wi-Fi, USB
  • Print Speed: Up to 10 ppm in black and 6 ppm in color
  • Paper Capacity: 150 sheets
  • Dimensions: 15.7" x 13.5" x 7.0" inches
  • Weight: 18.1 lbs

Purpose of Use:

The MFC-J1010DW is perfectly suited for home offices, freelancers, or small businesses that need a versatile printer for everyday printing tasks, including business documents, school projects, and basic marketing materials.

How to Use:

Connect the printer to your Wi-Fi network or directly via USB, install the required drivers on your devices, and start printing, scanning, or faxing. Use the Brother Mobile Connect app for easy setup and management of print jobs from your mobile devices.

Supported OS/Application/Industries:

This printer is compatible with Windows, macOS, and mobile operating systems, making it suitable for a variety of professional and personal printing needs.

Benefits & Compatibility:

The Brother MFC-J1010DW offers a balance of quality, efficiency, and versatility with its compact design and multiple functions. It's especially beneficial for users with limited space who need a multifunctional device.

Warranty and FAQs:

Brother offers a one-year limited warranty on the MFC-J1010DW, complemented by customer support to help troubleshoot and resolve any issues.

Delivery Services (UAE):

NEO Digital provides prompt delivery services throughout the UAE, ensuring that your Brother printer arrives quickly and in perfect condition.

After Sales Support:

Our customer service team is dedicated to providing comprehensive support, helping you with setup, software updates, and any functionality questions to ensure you get the most out of your Brother MFC-J1010DW.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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