NEOTECH
Brother TD-2000 Label Printer
Brother TD-2000 Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Brother TD-2000 Series: Versatile Desktop Thermal Printer
Overview
Step up your printing capabilities with the Brother TD-2000 Series Thermal Printer, the perfect blend of desktop convenience and mobile versatility. This series is specially designed to handle a variety of printing needs including labels, tags, receipts, and wristbands, making it an ideal choice for businesses looking for flexibility in their printing operations.
Product Description
The Brother TD-2000 Series provides a high-efficiency solution for creating a wide range of printed materials. Notably compact, it is 25% smaller than other printers in its class, yet it does not compromise on performance. It can easily transition from a powerful desktop unit to a mobile print station with its optional rechargeable battery, ensuring you can print wherever your work takes you.
Key Features
- High-Speed Printing: Delivers up to 6 inches per second.
- High Resolution: Offers up to 300dpi for sharp, clear images.
- Versatile Media Handling: Supports rolls up to 5 inches in diameter.
- Mobile Compatibility: Converts to a mobile printer with a battery pack.
- User-Friendly: Features easy media loading and a simple control interface.
Product Quality and Performance
The Brother TD-2000 Series stands out for its reliability and robust performance. It offers fast print speeds without sacrificing quality, making it suitable for high-demand environments. Furthermore, its compact size and ability to operate on a battery pack make it an excellent choice for scenarios that require mobility without access to constant power sources.
Specifications
- Dimensions: Compact footprint at 4.33" x 6.77" x 8.46".
- Print Technology: Direct thermal printing that eliminates the need for ink or toner.
- Connectivity: Full-speed USB 2.0, Wi-Fi, and Bluetooth capabilities for versatile connections.
Purpose of Use
This printer is designed to meet the needs of various sectors including retail, healthcare, and event management. It excels in environments that require the quick production of labels, receipts, or wristbands, such as during events or in busy retail settings.
How to Use
To start printing with the Brother TD-2000 Series, simply connect it to your power source or attach the battery pack, load the media, and you’re ready to print. The device’s intuitive interface and support for multiple connectivity options make it straightforward to print from various devices and locations.
Supported OS/Application/Industries
The Brother TD-2000 Series supports a range of operating systems including Windows, iOS, and Android, making it highly adaptable to different business technologies and applications. This compatibility ensures that it can be seamlessly integrated into most professional environments.
Benefits & Compatibility
With its impressive speed, versatility, and reliable performance, the Brother TD-2000 Series enhances productivity. Its ability to print a wide variety of materials makes it an invaluable tool across many industries, especially where efficiency and clarity are paramount.
Warranty and FAQs
Brother offers a 2-year limited warranty on the TD-2000 Series, covering any defects in materials and workmanship, providing additional peace of mind. Detailed FAQs are available on the Brother website to help address any operational questions.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your Brother TD-2000 Series printer today and take advantage of our reliable delivery services across the UAE. Ensure your business has the tools it needs to succeed with our advanced printing solutions.
After Sales Support
Our commitment to excellence extends beyond just our products. We offer exceptional after-sales support to ensure you are completely satisfied with your Brother TD-2000 Series printer.
Request for Customer Reviews and Testimonials
We value your input! Share your experience with the Brother TD-2000 Series and help us continue to improve our products and services.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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