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NEOTECH

China Scanhero 1D Laser Barcode Scanner - USB Desktop

China Scanhero 1D Laser Barcode Scanner - USB Desktop

Regular price Dhs. 794.29 AED
Regular price Dhs. 800.00 AED Sale price Dhs. 794.29 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview
The China Scanhero 1D Laser Barcode Scanner is an efficient, omnidirectional desktop scanner designed for retail and supermarkets. With 1650 scan lines per second and advanced decoding capabilities, this scanner is ideal for high-traffic environments. It supports complex barcode types, providing quick and accurate scans while maintaining a compact, durable design.

Product Description
The Scanhero 1D Laser Barcode Scanner enhances barcode scanning efficiency with its 20-line omnidirectional laser scanning platform and 4 mil resolution. Suitable for supermarkets and high-traffic retail, it boasts a scan speed of 1650 lines per second and a sturdy IP40-rated design for reliable performance. This scanner’s USB, PS/2, and RS-232 interface support allows flexible connectivity, while its high-performance chip decodes various 1D barcode formats swiftly.

Key Features

  • Omnidirectional Laser Scanning: 20 scanning lines for fast barcode recognition
  • High-Speed Scanning: 1650 lines per second
  • Durable Design: IP40-rated with high-temperature resistant cable
  • Versatile Connectivity: Supports USB, PS/2, RS-232
  • Auto Sleep & Wake-Up: Extends working life of core components
  • Dual-LED Indicators: Blue and red LED indicators for clear operation in noisy settings

Product Quality and Performance
Engineered for high-volume environments, this scanner’s high-intensity laser diode offers efficient barcode capture across 20 scan lines. It ensures speed and reliability, designed to withstand varied environmental conditions, thanks to its IP40-rated body and reinforced cable.

Performance, Quality, Durability, and Reliability
With 1650 lines per second scan speed, this scanner is built for performance, reliability, and durability. Its omnidirectional laser and dual LED indicators make it highly responsive and easy to use, even in noisy or low-visibility areas.

Specifications

  • Dimensions: 150mm x 75mm x 150mm
  • Weight: 490g
  • Resolution: 4 mil
  • Scan Speed: 1650 lines/sec
  • Scan Pattern: 5 scan directions, 20 lines
  • Connection Types: HID USB, USB Virtual COM, RS-232 serial
  • Power: 5VDC ±10%, 220mA
  • Operating Temp: 0°C to 50°C
  • Storage Temp: -20°C to +60°C
  • IP Rating: IP40

Purpose of Use
Ideal for retail, supermarkets, and libraries, this scanner ensures fast and accurate barcode reading, enhancing workflow efficiency in high-traffic areas.

How to Use

  1. Connect the Scanner: Use the USB or RS-232 cable for connectivity.
  2. Place Items: Position barcodes within the scanning range (up to 220mm).
  3. Auto Wake-Up: The scanner will activate as items approach, saving energy.

Benefits & Compatibility
Compatible with most POS systems, the Scanhero 1D Laser Scanner suits retail, library, and high-demand sectors. The dual LED and speaker indicators simplify usage in varied lighting and noise conditions.

Warranty and FAQs

  • Warranty: Includes a 1-year warranty for product reliability.
  • FAQs:
    • Does it support multiple barcodes? Yes, it decodes various 1D formats, including UPC, EAN, and Code 39.
    • Is it suitable for continuous use? Yes, designed for high-traffic use with auto sleep and wake-up functions.

Packaging/Weight/Dimension
Packaged as a single unit with dimensions of 20 x 16 x 15 cm and a total weight of 1.0 kg.

Stock Availability
Available for immediate shipment. For larger orders, please contact us to confirm stock levels.

Get in Touch
For further details, compatibility checks, or technical inquiries, please contact our support team for personalized assistance.

Disclaimer
Product specifications and availability may vary. Images are for reference only. Verify details with a sales representative before purchasing, as specifications and availability are subject to change.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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