NEOTECH
CINO FA480 Compact 2D Fixed Mount Barcode Scanner
CINO FA480 Compact 2D Fixed Mount Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The CINO FA480 Compact 2D Fixed Mount Barcode Scanner offers a durable, high-performance scanning solution for various applications. With IP54 environmental sealing, a compact design, and reliable scanning technology, this scanner excels in challenging environments. It supports both 1D and 2D codes with fast, accurate scanning, making it ideal for retail, logistics, and manufacturing.
Product Description
Designed for demanding environments, the CINO FA480 delivers fast, accurate 2D scanning with a compact fixed-mount design, suitable for tight spaces. The high-performance CMOS sensor captures codes quickly, even on challenging surfaces. Its robust IP54 rating provides excellent protection against dust and moisture, ensuring reliable use across multiple industries. This model features flexible mounting options and interfaces, including USB and RS232, for easy installation.
Key Features
- High-Resolution CMOS Sensor: Captures 1280 x 800 pixels, enabling accurate scans
- Compact Size: Dimensions of 47.6 x 40.6 x 25.6 mm, fitting easily into tight spaces
- Durable Build: IP54 environmental sealing and ESD protection for high durability
- Fast Scanning Speeds: Reads 1D and 2D codes with motion tolerance up to 617 cm/s
- Multiple Interfaces: USB HID, USB VCOM, and RS232 compatibility for versatile use
Product Quality and Performance
The CINO FA480 offers impressive scanning precision with 2.7mil resolution for 1D and 4.8mil for 2D codes. Its motion tolerance and ambient light immunity allow uninterrupted scanning in varied lighting conditions, ensuring consistent quality and speed in demanding environments.
Performance, Quality, Durability, and Reliability
Built to withstand multiple 1.5m drops onto concrete, this scanner is tested to perform under harsh conditions. Its IP54 sealing and anti-static discharge protection ensure durability, while CINO’s DataWizard Premium data processing enhances accuracy. These features combine to make it a trusted scanner for retail, logistics, and industrial applications.
Specifications
- Model: FA480
- Resolution: 2.7mil Code39, 4.8mil DM
- Scan Pattern: Area Image 1280 x 800 Pixels
- Interfaces: USB HID, USB VCOM, RS232
- Environmental Sealing: IP54
- Weight: 101g
- Dimensions: 47.6 x 40.6 x 25.6 mm
- Operating Voltage: 5VDC ±10%
- Operating Temperature: -20°C to 50°C
Purpose of Use
The CINO FA480 is designed for hands-free barcode scanning in fixed positions, ideal for applications in retail, warehousing, and logistics. Its compact size and durability make it suitable for both industrial automation and point-of-sale environments.
How to Use
- Mount the Device: Use the built-in screw holes for secure mounting.
- Connect to Host Device: Choose between USB or RS232 for connection.
- Configure Settings: Customize through CINO’s FuzzyScan PowerTool or Barcode commands.
- Start Scanning: Use various operational modes such as trigger or presentation for hands-free scanning.
Benefits & Compatibility
- Compact and Versatile: Easily integrates into various systems with its small footprint
- Durability: Resistant to dust, moisture, and physical impact, perfect for rugged environments
- High Compatibility: Supports both 1D and 2D codes, with wide-ranging data processing tools
Warranty and FAQs
- Warranty: 1-year limited warranty
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FAQs:
- Can this scanner read 2D barcodes? Yes, it supports both 1D and 2D barcodes.
- Is the scanner resistant to dust and water? Yes, the device has an IP54 rating.
Packaging/Weight/Dimension
The CINO FA480 is shipped in secure packaging. Dimensions are 47.6 x 40.6 x 25.6 mm, with a weight of 101g for easy integration and minimal bulk.
Stock Availability
This model is currently in stock. For high-volume orders, please contact us to confirm availability. Orders ship typically within 10-15 business days.
Get in Touch
For questions about the CINO FA480 or to discuss your barcode scanning needs, our support team is ready to assist. Contact us for expert guidance on setup, compatibility, and maintenance.
Disclaimer
All specifications are subject to change without notice. Product images are for illustration only. Verify all details with a sales representative before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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