NEOTECH
CipherLab 2200 Omnidirectional Barcode Scanner
CipherLab 2200 Omnidirectional Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The CipherLab 2200 Omnidirectional Barcode Scanner offers advanced 2D CMOS imaging for quick and accurate scanning. With a hands-free presentation mode and a durable design that withstands drops from 1.5m, this scanner is built for high-traffic environments like retail and warehousing. Compatible with various 1D and 2D barcodes, it provides unmatched versatility for streamlined operations.
Product Description
The CipherLab 2200 Barcode Scanner is designed to maximize efficiency with omnidirectional scanning and hands-free operation. Ideal for retail and logistics, it handles a broad range of 1D and 2D barcode formats and offers an optical resolution of 7mil for precision in scanning. Its robust build, capable of withstanding 1.5m drops and rated IP52 for dust and moisture resistance, ensures longevity even in demanding conditions.
Key Features
- Omnidirectional CMOS Scanning: High-speed, accurate scans with hands-free use
- Extensive Barcode Compatibility: Reads popular 1D and 2D codes, including QR codes and PDF417
- Robust Construction: Withstands 1.5m drops and is IP52 certified for dust and moisture
- Easy Integration: USB and COM interface for seamless setup
- High Resolution: Optical resolution of 7mil for detailed scanning
Product Quality and Performance
Built with advanced CMOS technology, the CipherLab 2200 delivers high-quality, reliable performance across varied scanning needs. Its LED RED 620 nm light source and durable build ensure uninterrupted operation, whether in retail or warehousing. The scanner's 7mil resolution provides precise readability for small and complex barcodes.
Performance, Quality, Durability, and Reliability
The CipherLab 2200 is engineered to meet industry standards, combining durable materials and high-precision scanning. With a wide depth of field and omnidirectional presentation scanning, it enhances user productivity in high-traffic environments. The IP52-rated casing adds extra resilience against dust and moisture, ensuring long-term reliability.
Specifications
- Model: CipherLab 2200
- Scan Element: CMOS Image Sensor 1280 x 800 pixels
- Optical Resolution: 7mil
- Connectivity: USB, COM
- Color: Black
- Dimensions: 83 x 80 x 150 mm
- Weight: 320g
- Impact Resistance: Withstands 1.5m drops
- Environmental Sealing: IP52 rated
- Warranty: 1-Year
Purpose of Use
Perfect for high-volume scanning needs, the CipherLab 2200 enhances productivity in retail, logistics, and warehouse settings. Its hands-free mode allows for continuous, efficient scanning in fast-paced environments, simplifying tasks and ensuring seamless data capture.
How to Use
- Connect: Attach via USB or COM interface.
- Position: Place on a stable surface; activate hands-free scanning.
- Scan: Present barcodes within scanning range for instant capture.
- Maintenance: Regularly clean the sensor and casing for best performance.
Benefits & Compatibility
- Enhanced Efficiency: Omnidirectional scanning in presentation mode for ease of use
- Broad Barcode Support: Compatible with popular 1D and 2D barcodes, including QR codes
- Rugged Design: Withstands tough environments with impact resistance and IP52 rating
Warranty and FAQs
- Warranty: 1-year coverage for manufacturer defects
-
FAQs:
- Can this scanner read QR codes? Yes, it supports both 1D and 2D codes, including QR.
- Is it suitable for high-traffic environments? Absolutely; its durable design and hands-free mode suit high-demand areas.
Packaging/Weight/Dimension
The CipherLab 2200 is packaged in a compact, protective box measuring 20 x 18 x 12 cm and weighing approximately 0.5 kg. The box includes setup instructions and accessories for quick installation.
Stock Availability
This model is currently in stock and ready for immediate shipping. Bulk orders typically ship within 10-15 business days. Contact our team to confirm availability for large orders.
Get in Touch
For assistance with the CipherLab 2200 Scanner, please contact our support team for expert advice on compatibility, setup, and integration. We are here to ensure smooth operations and optimal use of your product.
Disclaimer
All product details are subject to change without prior notice. Product images are for illustration purposes only and may differ from the actual product. Verify specifications with a sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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