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NEOTECH

Citizen Systems CT-S651II

Citizen Systems CT-S651II

Regular price Dhs. 810.29 AED
Regular price Dhs. 858.29 AED Sale price Dhs. 810.29 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CT-S651II: Advanced Thermal POS Printer

Overview:

Introducing the Citizen Systems CT-S651II, a state-of-the-art thermal POS printer that combines high-speed printing with exceptional reliability and user-friendliness. Ideal for retail, hospitality, and service industries, this printer is designed to optimize workflow and enhance customer service efficiency.

Product Description:

The Citizen Systems CT-S651II stands out with its cutting-edge thermal printing technology that ensures rapid, clear outputs with minimal maintenance. Its sleek design and robust construction make it suitable for tough environments where performance and durability are crucial. The printer supports a wide range of media types and sizes, offering versatile functionality tailored to meet the diverse needs of modern businesses.

Key Features:

  • High-Speed Printing: Delivers quick, high-quality prints to reduce customer waiting times.
  • Versatile Media Handling: Accommodates various paper widths and types for flexible printing solutions.
  • Compact and Stylish Design: Easily fits into any business setting without compromising on aesthetics.
  • Easy Drop-in Paper Loading: Simplifies the paper loading process, enhancing operational efficiency.
  • Energy Efficient: Designed to reduce energy consumption without affecting performance.

Product Quality and Performance:

The CT-S651II is built to last, crafted from high-quality materials that withstand the rigors of heavy usage. It consistently delivers top performance, making it a reliable choice for businesses looking to streamline their printing operations effectively.

Specifications:

  • Print Method: Direct thermal
  • Print Speed: Up to 200 mm/sec
  • Paper Width: 58mm, 60mm, 80mm, 83mm
  • Interface: USB, Serial, Ethernet, optional Bluetooth and Wi-Fi
  • Resolution: 203 dpi
  • Dimensions: 145mm (W) x 191mm (D) x 150mm (H)
  • Weight: 1.9 kg

Purpose of Use:

The CT-S651II is perfect for high-volume settings such as busy retail shops, bustling restaurants, and healthcare facilities. Its fast print speeds and reliable output ensure that it can handle peak business hours with ease, improving overall operational efficiency.

How to Use:

To get started with the CT-S651II, simply connect it to your point-of-sale system via the appropriate interface, load the paper roll, and begin printing. Regular cleaning and occasional firmware updates will keep the printer operating at its best.

Supported OS/Application/Industries:

This versatile printer is compatible with multiple operating systems, including Windows, iOS, and Android, making it a suitable choice for various business applications across different industries.

Benefits & Compatibility:

  • Rapid Transaction Processing: Enhances customer experience by speeding up transactions.
  • Adaptable to Various Settings: Fits seamlessly into any business environment.
  • Low Maintenance Needs: Thermal printing technology requires less upkeep, saving time and money.
  • Extensive Compatibility: Easily integrates with most existing systems and applications.

Warranty and FAQs:

The Citizen Systems CT-S651II comes with a comprehensive one-year warranty that ensures peace of mind and support for any technical issues. For further assistance and detailed FAQs, visit the NEO Digital support page.

Delivery Services (UAE):

NEO Digital offers efficient and reliable delivery services across the UAE, guaranteeing that your new printer is delivered safely and on time.

After Sales Support:

We are committed to providing excellent after-sales support for the Citizen Systems CT-S651II. Our expert team is available to assist with any queries or concerns, ensuring you get the most out of your purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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