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NEOTECH

Citizen Systems CL-S703RII Thermal Transfer + Direct Thermal

Citizen Systems CL-S703RII Thermal Transfer + Direct Thermal

Regular price Dhs. 3,288.00 AED
Regular price Dhs. 3,377.14 AED Sale price Dhs. 3,288.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CL-S703RII Thermal Transfer + Direct Thermal Printer"

Overview:

The Citizen Systems CL-S703RII is engineered for businesses requiring a versatile and reliable solution for their label printing needs. This printer supports both thermal transfer and direct thermal printing methods, making it suitable for a wide range of applications from retail labeling to industrial logistics.

Product Description:

The CL-S703RII stands out with its capability to switch between thermal transfer for durable, long-lasting labels and direct thermal for quicker, more cost-effective printing. It delivers prints with a resolution of 300 dpi, ensuring every label is crisp and legible, which is crucial for barcode and safety labeling. The printer is designed for ease of use with an intuitive interface and a robust construction capable of withstanding tough environments.

Key Features:

  • Dual Printing Modes: Thermal transfer for permanent labels and direct thermal for temporary tags and receipts.
  • High Resolution: 300 dpi resolution for clear, detailed printouts.
  • Durable Construction: Designed to endure the demands of continuous industrial use.
  • User-Friendly Interface: Simplifies operation and minimizes training requirements.
  • Versatile Media Handling: Supports a broad range of label sizes and types.

Product Quality and Performance:

The CL-S703RII is built for performance, offering reliable operation and consistent print quality, even under heavy use. Its dual printing capabilities provide the flexibility needed to meet diverse business requirements, making it a preferred choice for sectors such as manufacturing, healthcare, and retail.

Specifications:

  • Dimensions: 274mm x 446mm x 258mm
  • Weight: 12 kg
  • Print Method: Thermal Transfer and Direct Thermal
  • Max Print Width: 4.1 inches
  • Max Roll Diameter: 8 inches
  • Resolution: 300 dpi
  • Interface: USB, Ethernet

Purpose of Use:

Ideal for applications requiring versatile label printing, such as inventory management in warehouses, asset tagging in manufacturing, and product labeling in retail. The printer's reliability and adaptability also make it well-suited for producing compliance and shipping labels.

How to Use:

To operate the CL-S703RII, connect it to a power source and your network, load the appropriate media, configure the settings via the control panel, and start printing. Regular maintenance, such as cleaning the print head and roller, will ensure optimal performance and longevity.

Supported OS/Application/Industries:

The CL-S703RII is compatible with multiple operating systems, including Windows, and can be seamlessly integrated into various business environments due to its flexible printing capabilities.

Benefits & Compatibility:

This printer offers businesses a cost-effective way to manage their printing needs by combining two printing technologies in one device. Its high-quality output and robust design make it a reliable choice for businesses looking to streamline their operations.

Warranty and FAQs:

Includes a standard one-year manufacturer's warranty. NEO Digital provides a comprehensive online support portal that includes FAQs and troubleshooting guides to assist users in getting the most out of their printer.

Delivery Services (UAE):

NEO Digital ensures fast and reliable delivery services across the UAE, ensuring that your printer is delivered safely and ready for immediate use.

After Sales Support:

Our dedicated support team is available to provide expert assistance and resolve any issues quickly, ensuring continuous operation and customer satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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