NEOTECH
Keyboard - PrehkeyTec MCI 60
Keyboard - PrehkeyTec MCI 60
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
MCI 60 Compact Programmable Keyboard
Overview: Enhance your cash register efficiency with the compact MCI 60 Programmable Keyboard. Its 60 keys offer customizable shortcuts and macros while maintaining space for numerical entries. Durable, reliable, and made in Germany.
Product Description: Maximize the efficiency of your cash register operations with the MCI 60 Compact Programmable Keyboard. With its 60 keys, this POS keyboard strikes the perfect balance between functionality and space-saving design, making it ideal for cash register applications.
Key Features:
- Efficient Programming: Customize your keyboard with shortcuts, macros, and hotkeys, tailored to your retail needs. The MCI 60 provides ample space for programming, ensuring swift data entry.
- Durability and Reliability: Made in Germany, PrehKeyTec keyboards boast exceptional service life and minimal failure rates, thanks to robust construction and high-quality materials.
- Tailor-Made Layout: Versatile customization options through a modular approach, including custom or relegendable keycaps, and various sizes, colors, and key arrangements.
- Time-Saving Efficiency: A personalized checkout keyboard streamlines data entry, reducing errors and saving valuable time at the point of sale.
- Expandable Modules: Optional modules like fingerprint readers, RFID readers, and magnetic stripe readers expand its functionality.
- Reliable Performance: Guaranteed 30 million keystrokes under tough conditions, with IP54 protection on the front for dust and splash-proof design.
- Ergonomic Design: Patented rubber dome technology for quiet operation and ergonomic standards compliance.
- Seamless Integration: Supports USB or PS2 interfaces, with compatibility for Windows®, Linux®, Android™, and DOS.
Quality and Performance: The MCI 60 is renowned for its robust construction and quality materials, ensuring a dependable performance and a low total cost of ownership. Its ergonomic design and quiet operation enhance the user experience at every transaction.
Specifications:
- Keys: 60 programmable keys
- Interface: USB or PS2
- Compatibility: Windows®, Linux®, Android™, DOS
- Durability: 30 million keystrokes, IP54 front protection
- Expandability: Fingerprint reader, RFID reader, magnetic stripe reader options
Purpose of Use: Ideal for retail environments seeking to optimize cash register operations with a customizable, durable, and space-efficient keyboard.
Supported Operating Systems/Applications/Industries: Compatible with various operating systems and applications, making it suitable for a wide range of industries, including retail, hospitality, and finance.
Benefit Effect: Improves transaction efficiency, reduces errors, and enhances customer satisfaction through a streamlined checkout process.
Warranty Information and FAQs: Includes a comprehensive warranty and a dedicated FAQ section to address common queries, ensuring customer satisfaction and trust.
Delivery Services (specific to the UAE): Offers reliable and prompt delivery across major cities and emirates, emphasizing our commitment to fast and secure service delivery.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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