NEOTECH
Datalogic Magellan 1500i Omni-directional Orbit Scanning
Datalogic Magellan 1500i Omni-directional Orbit Scanning
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Elevate your operational efficiency with the Datalogic Magellan 1500i, a high-performance presentation scanner designed for versatility across various applications including retail, healthcare, and customer service. This compact yet robust scanner ensures fast and reliable reading of 1D and 2D barcodes, making it a top choice for businesses looking to improve their transaction processes.
Product Description
The Datalogic Magellan 1500i stands out for its ergonomic design and advanced scanning capabilities. It is equipped with Datalogic's innovative imaging technology that allows seamless decoding of both traditional and digital barcodes. Whether it's printed labels, mobile coupons, or loyalty cards, the Magellan 1500i scans effortlessly and accurately, even under demanding retail environments.
Key Features
- Omni-directional Scanning: Captures 1D and 2D barcodes from any angle.
- Compact Design: Fits perfectly in limited space, enhancing workplace efficiency without compromising performance.
- Adaptive Illumination: Reduces eye strain and ensures optimal scanning with flicker-free LED lighting.
- Versatile Mounting: Easy integration with multiple mounting options to suit various operational setups.
Product Quality and Performance
The Magellan 1500i is built to last. It comes with an IP52 rating, making it resistant to dust and water splashes, and can withstand multiple drops onto concrete. This scanner is not only durable but also provides consistent, high-quality performance, ensuring that each scan is fast and accurate.
Specifications
- Scanning Capability: 1D and 2D barcodes, including Digimarc.
- Scanning Speed: Up to 1.5 m/s for 1D barcodes.
- Connectivity: USB, RS-232, and OEM (IBM) interfaces.
- Dimensions: 8 x 9 cm footprint; lightweight design.
Purpose of Use
Ideal for point-of-sale, pharmacy counters, and customer service desks where quick and efficient barcode scanning is crucial. Its ability to handle various barcode formats makes it particularly useful in environments where space and speed are at a premium.
How to Use
Operating the Magellan 1500i is straightforward: simply plug it into a compatible interface, and it’s ready to scan. It automatically adjusts its settings based on the barcode type and environmental conditions, ensuring optimal performance without manual intervention.
Supported Industries
The Magellan 1500i is suitable for a wide range of industries including retail, healthcare, and hospitality. Its ability to quickly scan printed and electronic barcodes makes it particularly effective in fast-paced environments like supermarkets, pharmacies, and hospitals.
Benefits & Compatibility
With its advanced imaging technology and ergonomic design, the Magellan 1500i not only enhances workflow efficiency but also minimizes the physical strain on users during long shifts. Its compatibility with various systems ensures it can integrate seamlessly into most IT infrastructures.
Warranty and FAQs
Datalogic provides a robust warranty and comprehensive support for the Magellan 1500i, ensuring peace of mind with your investment. For more detailed information, customers can access our FAQ section or contact customer support directly.
Packaging/Weight/Dimension
The Magellan 1500i is packaged with care to ensure it arrives in perfect condition, ready for immediate deployment. The packaging includes the scanner, USB cable, and a stand for easy setup.
Shop Today & Receive Your Delivery Across the UAE!
Order your Datalogic Magellan 1500i today and benefit from fast, reliable delivery across the UAE. Enhance your business operations with this high-performance scanner and experience unmatched efficiency and accuracy.
After Sales Support
At NEOTECH, we pride ourselves on providing exceptional after-sales support. Our team is ready to assist you with any inquiries or support needs to ensure your Datalogic Magellan 1500i continues to perform optimally.
Request for Customer Reviews and Testimonials
We value your feedback! Share your experiences with the Datalogic Magellan 1500i to help us continue to improve our products and services.
Boost your scanning capabilities with the Datalogic Magellan 1500i, ensuring quick and accurate barcode reading across multiple applications. Invest in reliability and efficiency today!
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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