NEOTECH
Datalogic QuickScan Lite QW2120
Datalogic QuickScan Lite QW2120
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your scanning efficiency with the Datalogic QuickScan Lite QW2120. Durable, fast, and designed for optimal performance in retail and beyond. Shop now!
Overview
Introducing the Datalogic QuickScan Lite QW2120, your solution to streamlined barcode scanning. Ideal for retail, manufacturing, and financial sectors, this scanner delivers unmatched ease and efficiency in data collection, adapting seamlessly to various barcode types. Experience the blend of simplicity and high performance that keeps your operations smooth and efficient.
Product Description
Elevate your operational productivity with the Datalogic QuickScan Lite QW2120. Designed for user comfort and high throughput, this scanner excels in reading diverse 1D barcodes. Its wide scanning angle and extended scan line efficiently capture longer and broader barcodes, while the robust construction ensures durability, resisting daily wear and tear with advanced drop protection.
Key Features
- Extended Scan Line: Captures wide and long barcodes effortlessly, making it ideal for utility bills and wide items.
- Green Spot Technology: Instant good-read feedback increases scanning accuracy, enhancing workflow continuity.
- Durable Build: Features water and particulate resistance (IP42 rating), plus shock absorption from drops up to 1.5 meters.
Specifications
- Connectivity: Options include USB and Keyboard Wedge/RS-232.
- Scan Type: Efficient 1D Linear Imager.
- Form Factor: Handheld design; optional stand for stationary use.
- Operating Conditions: Functional between 0-40°C (32-104°F).
- Dimensions & Weight: Compact form at 16.3 x 9.1 x 4.1 cm; weighs 0.35 lbs.
Purpose of Use
The QuickScan Lite QW2120 enhances speed and accuracy in retail checkouts, inventory management, and document processing, proving invaluable across sectors needing fast and reliable barcode scanning.
Supported OS/Applications/Industries
- Retail: Streamlines transactions and inventory processes.
- Manufacturing: Supports tracking and part identification.
- Banking/Finance: Accelerates bill processing and document handling.
Benefits & Compatibility
With its ability to integrate into various systems and improve data accuracy, the QW2120 is essential for businesses looking to enhance efficiency and customer satisfaction. Its compatibility with multiple OS ensures easy integration into existing technology stacks.
Warranty and Support
A one-year warranty backs the QuickScan Lite QW2120, providing peace of mind and ensuring your operations continue uninterrupted with reliable support.
Packaging/Weight/Dimension
Packaged securely to protect during transit, the scanner's lightweight and compact design ensures ease of handling and setup, essential for dynamic business environments.
Delivery Across the UAE
Experience swift and reliable delivery across the UAE, with a focus on ensuring that businesses receive their products promptly and in perfect condition.
After Sales Support
Dedicated after-sales support guarantees customer satisfaction, with a team ready to address any concerns or questions to optimize your experience with the Datalogic QuickScan Lite QW2120.
Request for Customer Reviews and Testimonials
We appreciate your feedback! Please share your experience with the QW2120 to help us continue improving and to assist potential buyers in making informed decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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