NEOTECH
Datalogic Skorpio X5 Rugged Android Scanner
Datalogic Skorpio X5 Rugged Android Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Datalogic Skorpio X5 is a powerful, rugged Android scanner designed for demanding environments. Built with a 4.3” Gorilla Glass display, an IP65 rating, and a durable build, this device handles rigorous tasks across retail, logistics, manufacturing, and healthcare industries. Featuring Android 10 and Google Mobile Services, the Skorpio X5 ensures smooth, enterprise-level performance.
Product Description
The Datalogic Skorpio X5 is engineered for businesses requiring high performance and rugged reliability. Powered by the Qualcomm® SDA660 processor with 3GB or 4GB of RAM, it handles intensive applications effortlessly. Choose from four scan engine options—including a long-range 2D imager—and enjoy enhanced connectivity with Wi-Fi dual-band MIMO and Bluetooth v5. The Skorpio X5 also includes a 13MP rear camera for documentation, wireless charging, and hot-swap battery options (up to 6200mAh) to support full-shift use.
Key Features
- High-Performance Processor: Qualcomm® SDA660 2.3 GHz for demanding tasks
- Durable Display: 4.3” WVGA Gorilla Glass, visible even in sunlight
- Versatile Scanning: Options for linear, standard range, mid-range, and long-range 2D imagers
- Rugged Build: Drop resistance up to 1.8m, IP65 sealing for harsh conditions
- Extended Battery Life: Hot-swap options with 3500mAh or 6200mAh battery
- Seamless Connectivity: Dual-band Wi-Fi, Bluetooth v5, and NFC support
Product Quality and Performance
Built for durability, the Skorpio X5 withstands rough handling, extreme temperatures (-20 to 50°C), and frequent disinfection. Certified with IP65 for dust and water resistance, it performs reliably across various industries. The large, sunlight-readable screen and high-speed processor enhance user experience, providing responsive performance in both indoor and outdoor settings.
Specifications
- Brand: Datalogic
- Display: 4.3” WVGA, Gorilla Glass
- Operating System: Android 10 with GMS
- Processor: Qualcomm® SDA660 2.3 GHz
- RAM: 3GB / 4GB
- Storage: 32GB / 64GB
- Battery Options: 3500mAh standard, 6200mAh extended
- Weight: 488g with standard battery, 514g with extended battery
- Environmental Rating: IP65
- Connectivity: Wi-Fi, Bluetooth v5, NFC
- Dimensions: 218 x 78.5 mm
Purpose of Use
Perfect for industrial, retail, logistics, and healthcare applications, the Skorpio X5 enhances inventory management, order fulfillment, and quality control. With powerful processing and durable design, it’s an ideal solution for streamlining operations in demanding environments.
How to Use
- Set Up: Power the device and configure Wi-Fi, Bluetooth, and scanning preferences.
- Install Apps: Leverage Google Play and enterprise apps for customized functionality.
- Scan and Document: Use the scanner and 13MP camera for inventory and documentation needs.
- Charge and Swap: Easily swap batteries as needed to maintain productivity.
Supported Applications
- Retail: Price checks, inventory, online order fulfillment
- Manufacturing: Quality control, kitting, and planogram compliance
- Healthcare: Warehousing, inventory, order fulfillment
- Logistics: Receiving, truck loading, order picking, and returns management
Benefits & Compatibility
- Extended Battery Options: Hot-swap capability ensures continuous productivity
- Flexible Scanning: Multiple scan engine options for varied operational needs
- Rugged and Reliable: IP65 rating, drop resistance, and chemical-resistant casing
Warranty and FAQs
- Warranty: 1-year limited warranty covering manufacturer defects.
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FAQs:
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Is the Skorpio X5 compatible with gloves?
Yes, the touchscreen supports glove usage. -
Does it support wireless charging?
Yes, wireless charging is available.
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Is the Skorpio X5 compatible with gloves?
Packaging, Weight, and Dimensions
- Packaging: Secure box for safe transport
- Weight: Approximately 488g with standard battery, 514g with extended battery
- Dimensions: 218 x 78.5 mm
Stock Availability
The Datalogic Skorpio X5 is in stock and ready for dispatch. Please confirm availability for bulk orders.
Shop Today & Receive Fast Delivery Across the UAE!
Order now for prompt delivery across UAE cities, including Dubai, Abu Dhabi, and Sharjah.
Best Price Guarantee
We offer competitive pricing on the Skorpio X5, matching lower prices if found. Enjoy unmatched quality and value with our best price guarantee.
After Sales Support
Our dedicated support team is available for setup, troubleshooting, and general inquiries. Contact us for guidance on using and maintaining your device.
Request Customer Reviews
We invite feedback from our customers to help improve and support future buyers. Share your experience with the Datalogic Skorpio X5.
Get in Touch
For more information, reach out to our customer support team. We're here to answer questions and provide guidance on product suitability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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