NEOTECH
SENOR Touch Monitor AMON 15
SENOR Touch Monitor AMON 15
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR Touch Monitor AMON 15
Overview
Elevate your operational efficiency with the SENOR Touch Monitor AMON 15, designed to deliver exceptional touch accuracy and responsiveness in a sleek, user-friendly package. This monitor is ideal for businesses that require reliable, high-quality touch interactions.
Product Description
The SENOR AMON 15 is a versatile touch monitor that combines a 15-inch display with state-of-the-art touch technology, ensuring precise and quick responses. Built to withstand the demands of busy environments, it offers both durability and performance, making it a great choice for point-of-sale (POS) systems, information kiosks, and interactive service applications.
Key Features
- Responsive Touch Technology: Capacitive touch screen that supports multi-touch functionality for a fluid user experience.
- Durable Design: Robust construction designed to endure regular use in high-traffic areas.
- Energy Efficient: Optimizes power consumption without compromising on performance.
- Versatile Mounting: Can be easily integrated into any setting with VESA-compatible mounting options.
Product Quality and Performance
The AMON 15 is crafted to meet high industry standards, featuring a tough exterior and a reliable touch interface that remains precise under continuous use. Its performance and build quality are tested rigorously to ensure it meets the needs of demanding commercial environments.
Specifications
- Screen Size: 15 inches
- Resolution: 1024 x 768
- Touch Technology: Projected Capacitive
- Interfaces: VGA, HDMI, USB for touch
- Brightness: 300 cd/m²
Purpose of Use
This touch monitor is particularly suitable for retail POS systems, hospitality services, healthcare settings, and educational institutions where engagement and reliability are key.
How to Use
Set up the AMON 15 by connecting it to your system via HDMI or VGA for visual output and USB for touch input. Adjust the settings according to your operational preferences and begin utilizing its touch capabilities for enhanced interaction and productivity.
Supported OS/Application/Industries
- Operating Systems: Fully compatible with Windows, Linux, and Android systems.
- Applications: Ideal for POS systems, interactive kiosks, and educational tools.
- Industries: Retail, hospitality, healthcare, and education.
Benefits & Compatibility
- Improved User Interaction: Provides a tactile, responsive user interface that can improve service efficiency and customer satisfaction.
- Adaptability: Its compact size and flexible mounting options allow for installation in various environments, maximizing space utility.
- Long-Term Durability: Designed to perform reliably in high-usage settings, offering a cost-effective solution with minimal maintenance.
Warranty and FAQs
Comes with a three-year manufacturer’s warranty that covers technical defects and malfunctions. For more comprehensive support and troubleshooting tips, please visit our FAQ page or contact our customer service.
Shop Today & Receive Your Delivery Across the UAE!
Order your SENOR AMON 15 Touch Monitor today and take advantage of our reliable delivery service across the UAE, enhancing your business capabilities with advanced touch technology.
After Sales Support
We are committed to providing excellent after-sales support to ensure you are fully satisfied with the SENOR AMON 15, with expert assistance available for any setup or operational inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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