NEOTECH
SENOR Ceiling Mount
SENOR Ceiling Mount
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR Ceiling Mount: Secure and Versatile Mounting Solution
Overview
The SENOR Ceiling Mount offers a secure and flexible solution for mounting monitors, cameras, and other devices in various environments. Its sturdy construction and adjustable design make it suitable for a wide range of applications.
Product Description
The SENOR Ceiling Mount features a durable construction and adjustable components, allowing users to customize the mount to their specific needs. Whether installing surveillance cameras in a retail store or mounting a monitor in a conference room, this ceiling mount provides a stable and reliable solution.
Key Features
- Sturdy Construction: Made of high-quality materials for durability and stability.
- Adjustable Design: Flexible components allow for customizable positioning and alignment.
- Versatile Compatibility: Compatible with a variety of devices, including monitors, cameras, projectors, and more.
- Easy Installation: Simple installation process with included mounting hardware and instructions.
- Secure Attachment: Ensures devices are securely attached to the ceiling for optimal safety and stability.
Product Quality and Performance
The SENOR Ceiling Mount is designed to meet the highest standards of quality and performance. Its robust construction and reliable design ensure long-lasting durability and optimal functionality.
Specifications
- Construction: High-quality materials
- Compatibility: Compatible with various devices
- Adjustability: Adjustable components for customized positioning
- Installation: Simple installation process with included hardware
- Security: Secure attachment for stability and safety
Purpose of Use
Ideal for businesses, institutions, and residential settings that require secure and flexible mounting solutions for monitors, cameras, projectors, and other devices.
How to Use
Simply follow the included installation instructions to securely attach the SENOR Ceiling Mount to the ceiling. Once installed, adjust the mount as needed to position devices for optimal visibility and accessibility.
Benefits & Compatibility
- Flexible Mounting Options: Adjustable design accommodates a variety of devices and installation needs.
- Sturdy and Secure: Ensures devices are securely attached to the ceiling for stable and reliable performance.
- Versatile Compatibility: Compatible with a wide range of monitors, cameras, projectors, and other devices.
- Easy Installation: Simple installation process with included mounting hardware and instructions.
Warranty and Support
Backed by SENOR's warranty and customer support services, ensuring assistance with installation, troubleshooting, and any product inquiries.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your mounting options with the SENOR Ceiling Mount. Our delivery service ensures prompt and secure delivery to your location.
After Sales Support
Our dedicated support team is available to assist you with any questions or concerns regarding your SENOR Ceiling Mount.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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