NEOTECH
ZEBEX Z-5132 GT 2D Image Scan Module
ZEBEX Z-5132 GT 2D Image Scan Module
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZEBEX Z-5132 GT 2D Image Scan Module
Overview
The ZEBEX Z-5132 GT 2D Image Scan Module is designed for OEM use, offering a compact, powerful scanning solution that can be integrated into various host devices such as kiosks, ticketing machines, (POS) Point of Sale systems, and medical devices. This module is ideal for applications that require reliable, high-speed barcode scanning of both 1D and 2D barcodes.
Product Description
The ZEBEX Z-5132 GT is a versatile and efficient 2D imaging scan module that provides quick and accurate reading of all standard 1D and 2D barcodes. It features a high-resolution sensor and advanced decoding algorithms, ensuring excellent performance in a variety of settings, including poorly lit or fast-paced environments. The compact design of the Z-5132 GT makes it easy to embed within other equipment, while its low power consumption enhances its suitability for mobile or battery-powered applications.
Key Features
- High-Resolution Imaging: Captures detailed images for quick and accurate barcode reading.
- Compact Design: Small footprint allows for easy integration into various types of equipment.
- Versatile Barcode Reading: Efficiently reads all standard 1D and 2D barcodes from paper and digital screens.
- Low Power Consumption: Ideal for use in mobile and battery-operated host devices.
- Robust Durability: Built to withstand the rigors of continuous use in industrial environments.
Product Quality and Performance
The ZEBEX Z-5132 GT is engineered for durability and performance, featuring a rugged construction that can withstand the demands of continuous industrial usage. Its advanced imaging technology ensures high reliability and speed, making it an excellent choice for businesses that need a dependable scanning solution within their systems.
Specifications
- Scanning Technology: 2D imaging
- Connectivity Options: USB, RS-232 for easy integration
- Resolution: High resolution for precise barcode scanning
- Dimensions: Compact size for easy embedding
- Compatibility: Compatible with all major 1D and 2D barcodes
Purpose of Use
The ZEBEX Z-5132 GT scan module is specifically designed for integration into host devices that require embedded scanning capabilities. It is particularly useful in retail for self-service kiosks, in transportation for ticketing machines, in healthcare for medical devices, and in manufacturing for automated assembly lines.
How to Use
To integrate the ZEBEX Z-5132 GT into a host device, connect the module via its available interfaces (USB, RS-232) to the main system. Configure the settings according to the host device’s requirements, and test the setup to ensure optimal scanning performance. Regular firmware updates and maintenance checks are recommended to maintain efficiency and longevity.
Supported OS/Application/Industries
This scan module supports various operating systems through its USB and RS-232 connections, making it flexible for integration into systems running Windows, Linux, or embedded platforms. Its adaptability makes it suitable for a wide range of industries and applications.
Benefits & Compatibility
The ZEBEX Z-5132 GT offers significant benefits such as high-speed, accurate barcode scanning, low power consumption, and the ability to fit into compact spaces. Its robustness and versatility make it an excellent choice for adding scanning functionality to any device.
Warranty and FAQs
The ZEBEX Z-5132 GT comes with a manufacturer’s warranty that covers defects in materials and workmanship. Comprehensive FAQs and technical support are available to assist with integration, operation, and troubleshooting.
Delivery Services (UAE)
We provide efficient and reliable delivery services for the ZEBEX Z-5132 GT across the UAE, ensuring timely and secure delivery to your business.
After Sales Support
Our after-sales support team is committed to providing exceptional service for the ZEBEX Z-5132 GT. We assist with technical issues, integration challenges, and general inquiries to ensure your scanning module functions seamlessly within your systems.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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