NEOTECH
DT-X400 Rugged Handheld 3.2-Inch Barcode Scanner
DT-X400 Rugged Handheld 3.2-Inch Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The DT-X400 PDA is a durable handheld terminal designed for tough environments. Running on Android 8.1, it features a 3.2-inch touchscreen and 1D/2D barcode scanner to ensure quick and accurate data capture. Its rugged design and compliance with IP ratings make it ideal for industries like logistics, retail, and warehousing. With support for 186 languages, it’s a versatile tool in international markets, built to withstand heavy use in demanding conditions.
Product Description:
The DT-X400 PDA handheld terminal offers robust functionality with its quad-core 1.3GHz CPU and 2GB RAM. Designed for rugged environments, it boasts shock resistance and waterproof protection while maintaining a sleek, portable design. The 1D/2D barcode scanner ensures high-speed, accurate scanning in industrial, retail, and logistics applications. Running on Android 8.1, it’s equipped with a user-friendly interface and broad app compatibility. With 16GB storage and expandable memory, this device meets your data capture and storage needs efficiently.
Key Features:
- Operating System: Android 8.1
- Display: 3.2-inch touchscreen
- Memory: 2GB RAM, 16GB ROM (expandable)
- CPU: Quad-core 1.3GHz
- Scanner: 1D/2D barcode scanner (Semiconductor laser)
- Connectivity: IEEE802.11 a/b/g/n Wi-Fi
- Durability: Shockproof, waterproof, and rugged build
- Weight: Lightweight at 260g
- Languages: Supports 186 languages
Product Quality and Performance:
The DT-X400 is designed for high durability in harsh environments, offering reliable performance with a quad-core 1.3GHz CPU and laser barcode scanner. Whether for inventory management, logistics, or retail operations, this rugged PDA ensures fast data capture, secure processing, and seamless integration with business software.
Performance, Quality, Durability, and Reliability:
With shockproof and water-resistant features, the DT-X400 is built to last in industrial environments. It offers consistent, reliable barcode scanning for 1D and 2D codes, even in extreme conditions. The quad-core processor enhances multitasking, while the 3.2-inch screen ensures easy operation in the field.
Specifications:
- Operating System: Android 8.1
- Display: 3.2-inch touchscreen
- Memory: 2GB RAM, 16GB ROM
- CPU: Quad-core 1.3GHz
- Scanner: Semiconductor laser (1D/2D)
- Dimensions: 66mm x 196mm x 38mm
- Weight: 260g
- Connectivity: IEEE802.11 a/b/g/n Wi-Fi
- Sensors: Accelerometer, illumination sensor, proximity sensor
Purpose of Use:
Ideal for industrial, warehouse, and retail environments, the DT-X400 provides a reliable, rugged solution for barcode scanning, data entry, and inventory management. Its lightweight design and IP rating protection make it perfect for professionals who require durability and performance.
How to Use:
- Power on the device and connect to your network via Wi-Fi.
- Use the 1D/2D barcode scanner to capture data by aligning the laser with the barcode.
- Download or install apps via Android 8.1 to enhance functionality.
- Sync data with your logistics or inventory management systems.
- Enjoy long-lasting use thanks to its durability and water-resistant features.
Supported OS/Application/Industries:
- Operating System: Android 8.1
- Industries: Ideal for logistics, retail, manufacturing, and warehousing.
- Applications: Use for barcode scanning, inventory management, and data collection.
Benefits & Compatibility:
The DT-X400 offers compatibility with a wide range of warehouse management systems and inventory apps. It’s compatible with Android-based apps for data capture, providing flexibility for different business requirements. Its rugged design ensures minimal downtime due to device failures in demanding environments.
Warranty and FAQs:
- Warranty: Comes with a 1-year manufacturer’s warranty covering defects.
- FAQs: Visit our FAQ section for detailed troubleshooting tips and setup guides. Contact customer support for additional assistance.
Packaging/Weight/Dimension:
- Dimensions: 66mm x 196mm x 38mm
- Weight: 260g
- Packaging: Secure, impact-resistant packaging to ensure safe delivery.
Shop Today & Receive Your Delivery Across the UAE!
Buy the DT-X400 PDA Handheld Terminal today and benefit from fast delivery across the UAE. Ensure reliable barcode scanning for your business with this rugged device, designed to excel in industrial environments.
Best Price Guarantee:
We offer the best price on the DT-X400. If you find a lower price, we’ll match it! Experience quality and value with the best price guarantee in Dubai, UAE.
After Sales Support:
We’re committed to providing exceptional after-sales support for all customers. Reach out to our technical support team for assistance with setup or product inquiries.
Request for Customer Reviews and Testimonials:
Share your experience with the DT-X400 PDA! Help others make informed decisions by leaving a brief review or testimonial about its performance in your daily operations.
Stock Availability:
The DT-X400 PDA is in stock and ready for immediate shipping. For bulk orders or urgent deliveries, contact us to confirm availability.
Get in Touch:
Need more information? Contact us for expert advice on the DT-X400 PDA and how it can benefit your business.
Disclaimer:
The information provided is subject to change. Images are for illustrative purposes only. Please contact us for the latest product details before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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