NEOTECH
Dual Display POS System NEOPOS NP-R9800
Dual Display POS System NEOPOS NP-R9800
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the NEOPOS NP-R9800, a dual display POS system designed for streamlined retail and service operations. Experience top-notch efficiency with our all-in-one solution. Shop now!
Overview
Discover the cutting-edge NEOPOS NP-R9800, the ultimate POS solution that revolutionizes retail and service operations. With its dual display functionality, this system ensures enhanced customer interaction and operational efficiency. Its sleek design integrates seamlessly into modern retail environments, making it not just a tool, but a part of your brand’s aesthetic.
Product Description
The NEOPOS NP-R9800 features a 15.6” capacitive touch main screen with a crisp 1920x1080 resolution, ensuring clarity in every interaction. Whether processing sales or engaging with customers, this machine delivers unmatched performance thanks to its choice of Core i3, i5, or i7 CPUs and robust Windows compatibility (10 or 11). Equipped with essential ports and an optional 58mm or 80mm thermal printer, the NP-R9800 is designed for versatility in various retail settings.
Key Features
- Dual 15" or 15.6" Displays: Enhances customer interaction and staff productivity.
- Flexible CPU Options: Choose from Core i3, i5, or i7 to suit your business needs.
- High-Resolution Touchscreen: Vivid displays with a resolution of 1920*1080.
- Integrated Thermal Printer: Options for 58mm or 80mm sizes streamline receipt printing.
Product Quality and Performance
Trust the NEOPOS NP-R9800 to withstand the demands of busy retail environments. Its durable construction and reliable performance are backed by customer testimonials praising its longevity and minimal maintenance needs. This system not only meets but exceeds quality standards, ensuring that every transaction is smooth and secure.
Specifications
- Dimensions: 385mm x 410mm x 275mm
- Weight: 12 kg
- OS Support: Windows 10, Windows 11
- RAM: 4GB/8GB options
- Storage: SSD 128GB standard, upgradable
Purpose of Use
Ideal for retail, restaurants, supermarkets, and pharmacies, the NEOPOS NP-R9800 offers a versatile POS solution that adapts to various business needs, enhancing both operational efficiency and customer satisfaction.
How to Use
Simple setup and user-friendly interfaces make the NP-R9800 easy to integrate into your daily operations. Maintenance is straightforward, ensuring long-term reliability and performance.
Supported OS/Application/Industries
Fully compatible with Windows 10 and 11, this POS system is perfect for a range of industries including retail, hospitality, and healthcare, supporting applications that require robust, reliable point-of-sale capabilities.
Benefits & Compatibility
The NEOPOS NP-R9800 enhances your business operations through its dual display system, allowing for dynamic customer interaction and efficient transaction management. Its compatibility with various operating systems and applications makes it a versatile choice for any business.
Warranty and FAQs
The NP-R9800 comes with a comprehensive one-year warranty and a detailed FAQ section on our website to assist with any inquiries, ensuring peace of mind and reliable support.
Shop Today & Receive Your Delivery Across the UAE!
Experience the benefits of the NEOPOS NP-R9800 with our reliable, efficient delivery services across the UAE. Order now and transform your business operations with our cutting-edge technology.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.