NEOTECH
EasyPos 84 Keys USB Programmable Keyboard Black - EPKB84UM
EasyPos 84 Keys USB Programmable Keyboard Black - EPKB84UM
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
EasyPos 84 Keys USB Programmable Keyboard Black - EPKB84UM
Overview:
The EasyPos EPKB84UM is a highly customizable USB programmable keyboard, designed to enhance efficiency and user experience in retail, hospitality, and various other industries. It features 84 keys that can be programmed to execute specific functions, streamlining operations and reducing transaction times.
Product Description:
The EasyPos EPKB84UM offers robust build quality and advanced programmability, making it an ideal choice for businesses looking to optimize their interaction systems. Each of the 84 keys can be programmed for specific actions, allowing for quick access to necessary functions and applications. This keyboard is designed to withstand the rigors of daily use, making it suitable for high-traffic environments.
Key Features:
- 84 Programmable Keys: Provides ample customization options to tailor the keyboard’s layout for specific business needs.
- USB Connectivity: Ensures easy installation and compatibility with most POS systems and computers without the need for additional drivers.
- Durable Design: Constructed to endure heavy use with keys that resist fading and wear.
- Versatile Use: Ideal for applications in retail, hospitality, and any setting where a customized keyboard layout can improve efficiency.
- Black Finish: Offers a sleek, professional look that fits seamlessly into various business environments.
Product Quality and Performance:
The EPKB84UM is built for durability and long-term use, featuring high-quality materials that can handle continuous operation. Its responsive keys and reliable USB interface provide a consistent and trouble-free user experience.
Specifications:
- Model: EasyPos EPKB84UM
- Number of Keys: 84 programmable keys
- Connectivity: USB
- Color: Black
- Dimensions: Specific dimensions provided based on product details
- Weight: Optimal weight for stability and ease of use
Purpose of Use:
This keyboard is perfect for businesses that require quick access to multiple functions, such as POS systems in retail stores or order entry systems in restaurants. It is also suitable for specialized industrial applications where a standard keyboard does not offer enough flexibility.
How to Use:
Connect the EPKB84UM to a computer or POS system via USB. Use the accompanying software (if provided) or any third-party keyboard programming software to assign functions to the keys as per your operational requirements. Once programmed, the keyboard can be used to execute these functions with a single keystroke.
Supported OS/Application/Industries:
The EPKB84UM is compatible with various operating systems including Windows, Linux, and potentially others that support USB keyboards. Its programmability makes it highly adaptable to different applications, particularly in retail, hospitality, and specialized industrial settings.
Benefits & Compatibility:
The EPKB84UM enhances operational workflows by allowing staff to perform multiple functions quickly and easily. Its programmable nature means it can be adapted to virtually any application, making it a versatile addition to any tech-driven business.
Warranty and FAQs:
NEO Digital provides a standard warranty for the EasyPos EPKB84UM, covering any manufacturing defects. Our FAQ section helps users with programming tips, setup advice, and troubleshooting common issues.
Delivery Services (UAE):
We offer fast and reliable delivery across the UAE, enabling businesses to quickly implement this advanced programmable keyboard into their operations.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any challenges encountered with the EasyPos EPKB84UM are addressed promptly and effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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