NEOTECH
EasyPos EPPS408 Touch Screen POS System
EasyPos EPPS408 Touch Screen POS System
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The EasyPos EPPS408 is a sophisticated touch screen POS system designed to enhance operational efficiency in businesses across retail, hospitality, and service industries. It combines high performance with user-friendly features to streamline transactions and manage operations effectively.
Product Description:
The EasyPos EPPS408 features an advanced touch screen interface that simplifies user interactions and speeds up service delivery. Equipped with powerful hardware and versatile software capabilities, this POS system can handle everything from sales processing and inventory management to customer relationship management and analytics. Its robust build and modern design ensure it fits seamlessly into any business environment.
Key Features:
- High-Resolution Touch Screen: Provides a clear and responsive interface for efficient order entry and transaction processing.
- Powerful Hardware: Equipped with a fast processor and ample memory to handle multiple applications smoothly.
- Comprehensive Software Suite: Comes with pre-installed software tailored for various business operations, with the flexibility to add more applications as needed.
- Multiple Connectivity Options: Includes Ethernet, Wi-Fi, and USB ports to connect with various peripherals such as barcode scanners, printers, and card machines.
- Durable Construction: Designed to withstand the demands of busy commercial settings, ensuring longevity and reliability.
Product Quality and Performance:
The EPPS408 is crafted to deliver high performance under continuous use, with its durable components and advanced software ensuring minimal downtime and maximum efficiency. Its intuitive interface and powerful processing capabilities make it an asset for any business looking to enhance their operational workflow.
Specifications:
- Model: EasyPos EPPS408
- Display: Capacitive touch screen
- Processor and Memory: Details to be provided based on the actual hardware specifications
- Connectivity: Ethernet, Wi-Fi, USB
- Operating System: Typically Windows or Android based on the product design
- Dimensions and Weight: Specific dimensions and weight provided based on product details
Purpose of Use:
Ideal for retail stores, restaurants, cafes, and service centers requiring a robust and intuitive POS system to manage daily transactions, inventory, customer interactions, and business analytics efficiently.
How to Use:
Install the EPPS408 at your business site, connect it to your network and peripherals, customize the settings through its software to suit your business needs, and train your staff on its functionality. The system’s touch screen interface and user-friendly design ensure quick adoption and ease of use.
Supported OS/Application/Industries:
This POS system supports a broad range of applications, making it suitable for diverse industries that require robust data management and transaction processing capabilities.
Benefits & Compatibility:
The EPPS408 enhances business efficiency with its integrated software solutions and fast processing power. Its compatibility with various peripherals and network options makes it a versatile choice for businesses looking to upgrade their current systems.
Warranty and FAQs:
NEO Digital offers a comprehensive warranty for the EasyPos EPPS408, providing peace of mind with support for repairs and technical issues. Our FAQ section addresses common queries and provides useful tips for optimizing system performance.
Delivery Services (UAE):
We ensure prompt and reliable delivery across the UAE, allowing businesses to quickly implement this advanced POS system and improve their operational capabilities.
After Sales Support:
Our commitment to customer satisfaction includes extensive after-sales support, ensuring that any challenges encountered with the EasyPos EPPS408 are addressed swiftly and effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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