NEOTECH
Epos K104Keys-SCR USB Keyboard with Smart Card Reader
Epos K104Keys-SCR USB Keyboard with Smart Card Reader
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Order the Epos K104Keys-SCR USB Keyboard with Smart Card Reader. Ideal for ATMs, POS, and E-commerce. Fast delivery across UAE. Shop now!
Overview
Discover the Epos K104Keys-SCR USB Keyboard, a versatile and reliable solution designed for businesses requiring contact and contactless smart card operations. With a built-in smart card and NFC reader, this keyboard is perfect for ATMs, POS terminals, E-commerce platforms, and personal certification processes on the internet.
Product Description
The Epos K104Keys-SCR USB Keyboard integrates a full-sized keyboard with an advanced smart card and NFC reader. This device supports both contact and contactless smart card operations, ensuring compatibility with multiple international standards such as ISO7816 and PC/SC 2.0. Enhance your business's security and efficiency with this dependable keyboard.
Key Features
- Integrated Smart Card and NFC Reader: Supports contact and contactless smart card operations.
- Full-Sized Keyboard: Comfortable typing experience with 104/105/109 keys.
- Compatibility: Adheres to ISO7816, PC/SC 2.0, and USB-IF CCID standards.
- Versatile Applications: Suitable for ATMs, POS terminals, public telephones, and E-commerce platforms.
- Durable Design: Membrane switches with a 20 million life cycle time.
- Multi-OS Support: Compatible with Windows 7, 8.1, 10, 11, Linux, Android, and macOS 10.14 or later.
Product Quality and Performance
The Epos K104Keys-SCR is built for durability and high performance, featuring membrane switches with a 20 million life cycle time. It is equipped with a 5VDC, 100mA power supply, supporting various smart card types for secure transactions and personal identification processes.
Specifications
- Key Number: 104/105/109 keys (US/EU/JP)
- Key Switch: Membrane with 20 million life cycle time
- Key Force/Traveling Distance: 50+/-7gm / 4+/-0.5mm
- Input Power/Interface: 5VDC, 100mA / USB 1.1 version (smart card reader USB 2.0)
- LED Indication: 4 LEDs (Num Lock, Caps Lock, Scroll Lock, SCR/NFC Reader)
- Tilt Angle: 7.2°
- Operating Temperature: 0 to 50 degrees Celsius
- Storage Temperature: -10 to 65 degrees Celsius
- Protocols: ISO 7816, PS/SC 2.0, USB-IF CCID compliance
- Reading Speed/Frequency: 420 Kbps / up to 8MHz
- Card Type Support: Glass A, B, C cards; I2C memory card, SLE44 series, AT88SC series, and AT45D series
- Contactless Card Reader: Supports ISO14443 A, B, and ISO 15693; compatible with Microsoft USB-CCD driver
- Compatibility: Windows 7, 8.1, 10, 11, Linux, Android, macOS 10.14 or later
- Physical Dimensions: 440 (L) x 150.0 (W) x 39.58 (H) mm
- Weight: 907g (N.W.), 1.1 Kg (G.W.)
- Packaging: 5 pcs/ctn; 48.727.219.4 cm
Purpose of Use
Ideal for secure transactions and personal identification processes, the Epos K104Keys-SCR USB Keyboard is perfect for ATMs, POS terminals, public telephones, E-commerce platforms, and more.
How to Use
Connect the Epos K104Keys-SCR USB Keyboard to your device using the USB interface. Ensure the necessary drivers are installed and follow the straightforward setup process. The built-in smart card and NFC reader will support your secure transactions and identification processes seamlessly.
Supported OS/Application/Industries
This keyboard supports multiple operating systems, including Windows, Linux, Android, and macOS. Suitable for industries such as finance, retail, telecommunications, and E-commerce, it provides reliable smart card operations for secure transactions and identification processes.
Benefits & Compatibility
The Epos K104Keys-SCR USB Keyboard offers numerous benefits, including high reliability, versatile applications, and multi-OS support. Its compatibility with various international standards ensures it meets diverse business needs, enhancing security and efficiency in multiple environments.
Warranty and FAQs
The keyboard comes with a standard 1-year warranty. For detailed FAQs and support, please refer to the Neotech product services page. In case of product failure, contact our sales representative for assistance. If the issue persists, the RMA (Return Merchandise Authorization) procedure will be initiated.
Packaging/Weight/Dimension
The Epos K104Keys-SCR USB Keyboard is securely packaged with dimensions of 440 (L) x 150.0 (W) x 39.58 (H) mm and a weight of 907g. This ensures safe delivery and easy handling.
Shop Today & Receive Your Delivery Across the UAE!
Shop today and enjoy reliable, timely, and secure delivery services across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our efficient delivery system ensures you receive your products swiftly.
Best Price Guarantee
We offer the best prices for the Epos K104Keys-SCR USB Keyboard. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE, and get the best value for your money.
After Sales Support
We prioritize our customers and provide exceptional after-sales support. Our team is available to assist with any technical issues or questions, ensuring a smooth and satisfactory experience.
Request for Customer Reviews and Testimonials
We value your feedback. Share your positive experiences with the Epos K104Keys-SCR USB Keyboard through reviews or testimonials, helping other customers make informed decisions.
Stock Availability
While we strive to keep our inventory updated, stock availability cannot be guaranteed at all times. We will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please contact us to verify availability before placing your order.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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