NEOTECH
Programmable Keyboard - NEO K104Keys
Programmable Keyboard - NEO K104Keys
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
NEOPOS K104M POS Keyboard: Enhanced Transaction Efficiency
Overview
Discover the NEOPOS K104M POS Keyboard, a cutting-edge solution designed to revolutionize point-of-sale systems. Integrating a magnetic stripe reader (MSR) with mechanical key switches, this keyboard offers unparalleled durability and functionality, making it an essential tool for retail, hospitality, and service industries.
Product Description
The NEOPOS K104M POS Keyboard with MSR combines robust design with advanced technology to provide a seamless and efficient user experience. Its USB interface ensures easy integration into existing POS systems, while the built-in MSR streamlines payment processes. Mechanical key switches offer tactile feedback for fast, accurate typing, enhancing productivity in high-volume transaction environments.
Key Features
- Integrated Magnetic Stripe Reader: Facilitates quick and secure processing of credit and loyalty card transactions.
- Mechanical Key Switches: Delivers a responsive typing experience with enhanced durability.
- N-Key Rollover & Anti-Ghosting: Ensures accurate input for fast-paced POS operations, capturing every keystroke.
- Customizable Keycaps: Offers the flexibility to label keys for specific functions, improving operational efficiency.
- Plug-and-Play Simplicity: Easy setup with no additional software required, compatible with multiple operating systems.
- Compact Design: Ideal for space-constrained environments without compromising functionality.
- High-Quality Construction: Built to withstand heavy use, ensuring long-term reliability.
- Programmable Keys: Enables customization for shortcuts and macros, streamlining workflow.
Specifications
- Connectivity: USB for universal compatibility.
- Compatibility: Supports Windows, macOS, Linux, and Android.
- Size: Compact footprint for versatile placement options.
- Key Technology: Mechanical switches with configurable keycaps.
- Additional Features: N-key rollover, anti-ghosting technology, plug-and-play.
Purpose of Use
Tailored for businesses seeking to optimize their point-of-sale systems, the K104M is perfect for retail, hospitality, and any setting requiring efficient transaction processing and input versatility.
Supported Operating Systems/Applications/Industries
This keyboard’s broad compatibility ensures it can be seamlessly integrated into various systems, making it suitable for a wide array of applications from checkout counters to service kiosks in industries like retail, hospitality, and beyond.
Benefit Effect
Incorporating the K104M into your POS system not only accelerates transaction times but also enhances user satisfaction through reliable and accurate data entry, contributing to a smoother operational flow and improved customer experience.
Warranty Information
Comes with a comprehensive warranty, offering peace of mind and support for your investment, ensuring the keyboard maintains peak performance in demanding environments.
Delivery Services (specific to the UAE)
Experience fast and reliable delivery across the UAE, ensuring that businesses can quickly benefit from the enhanced capabilities of the NEOPOS K104M POS Keyboard, with service covering major cities and emirates.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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