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NEOTECH

Epson ColorWorks CW-C4000 Wireless Label Printer

Epson ColorWorks CW-C4000 Wireless Label Printer

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Epson CW-C4000 wireless label printer. High-quality, durable labels with enhanced connectivity and remote management. Perfect for businesses of all sizes.

Overview:

The Epson ColorWorks CW-C4000 is a compact, wireless-enabled inkjet label printer designed for businesses seeking to add vibrant color to their labels. It offers superior image quality, increased ink capacity, and remote management tools, making it an ideal choice for diverse labeling applications. This printer eliminates the cost and hassle of preprinted color labels, offering a quick and efficient solution.

Product Description:

The Epson ColorWorks CW-C4000 Inkjet Label Printer delivers durable, high-quality labels that meet BS-5609 certification standards. It features advanced connectivity options, including wireless capabilities, and a user-friendly color LCD screen. With its enhanced productivity and eco-friendly features, the CW-C4000 is perfect for a wide range of labeling needs, from product and packaging labels to barcode and shipping labels.

Key Features:

  • High-Quality Labels: Produces durable, BS-5609 certified labels.
  • Enhanced Connectivity: Supports wireless printing and remote printer management.
  • Fast Printing Speed: Eliminates the need for preprinted labels, with speeds up to 4 inches per second.
  • User-Friendly Operation: Features a color LCD screen and automatic Nozzle Verification Technology.
  • Eco-Friendly: RoHS compliant and recyclable product.

Product Quality and Performance:

The Epson CW-C4000 is engineered for reliability and high performance. It uses PrecisionCore® technology to deliver crisp, photo-quality color labels at up to 1200 dpi resolution. The printer's durable inks are smudge, water, and fade-resistant, ensuring long-lasting quality. The compact design and robust build make it suitable for demanding commercial environments.

Specifications:

  • Printing Speed: Up to 4 inches per second
  • Resolution: Up to 1200 dpi
  • Media Types: Continuous label, die-cut label, black mark paper
  • Interfaces: USB, Ethernet, optional Wi-Fi
  • Dimensions: 310 x 285 x 283 mm
  • Power Consumption: 28 W (printing), 3 W (standby)

Purpose of Use:

The Epson CW-C4000 is designed for small to medium businesses that need high-quality, color labels. It is ideal for printing product labels, packaging labels, barcode labels, and shipping labels, making it a versatile solution for various industries.

How to Use:

Simply load the media roll, connect via USB, Ethernet, or optional Wi-Fi, and use the intuitive color LCD screen to navigate and print labels. The printer supports easy integration with existing systems and offers remote management tools for large fleets.

Supported OS/Application/Industries:

The CW-C4000 is compatible with Windows, Mac, and Linux operating systems. It supports a wide range of applications, including product labeling, packaging, shipping, and barcode labeling, making it suitable for retail, manufacturing, and logistics industries.

Benefits & Compatibility:

This printer enhances efficiency and productivity with its fast printing speed and easy media loading. It is compatible with various operating systems and integrates seamlessly into existing workflows. The CW-C4000 also offers energy efficiency, reducing operational costs.

Warranty and FAQs:

The Epson CW-C4000 comes with a comprehensive warranty and dedicated after-sales support. For detailed FAQs and support, visit the Neotech product services page or contact our sales representative.

Packaging/Weight/Dimension:

The printer's packaging includes the CW-C4000 unit, an AC adapter, AC cable, USB cable, a full set of ink cartridges, a maintenance box, roll paper, and a start here poster. Detailed dimensions and weight are provided for logistical planning.

Shop Today & Receive Your Delivery Across the UAE!

Order the Epson CW-C4000 today and enjoy reliable delivery across the UAE. Our commitment to timely and secure delivery ensures your business operations run smoothly. Unlock the potential of your business with our swift delivery services.

Best Price Guarantee:

Shop with confidence with our best price guarantee. If you find a lower price elsewhere, we will match it. Get the best value for your money with our competitive pricing in Dubai, UAE.

After Sales Support:

We are dedicated to providing exceptional after-sales support to ensure customer satisfaction. Our team is ready to assist with any issues and ensure a smooth user experience.

Request for Customer Reviews and Testimonials:

We value your feedback. Please share your positive experiences with the Epson CW-C4000 to help us improve and assist other customers in making informed decisions.

Stock Availability:

Most items are always available in stock. For non-standard items, availability can typically be ensured within 10-15 working days after customer confirmation. Please contact us to verify stock availability for time-sensitive orders.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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