NEOTECH
Epson TM-U220A Receipt Printer - Reliable & Versatile
Epson TM-U220A Receipt Printer - Reliable & Versatile
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Epson TM-U220A’s speed, reliability, and versatility. Perfect for retail, restaurants, and more. Fast UAE delivery and best price guaranteed.
Overview
The Epson TM-U220A is an industry-leading impact receipt printer renowned for its speed, reliability, and versatility. Designed to thrive in high-pressure environments such as retail counters, kitchens, and restaurants, it ensures seamless integration across platforms, making it a must-have for businesses prioritizing efficiency and precision.
Product Description
Epson’s TM-U220A Dot Matrix Receipt Printer is built to enhance the transaction process in various industries, including retail, grocery, laundry, and hospitality. With its rapid receipt output and rugged construction, this printer is a game-changer for businesses needing consistent, high-quality printing.
Key Highlights:
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Speed & Performance: Prints up to 6.0 lines per second for faster transactions.
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Durable Output: Impact printing ensures receipts resist fading and smudging.
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Flexible Connectivity: USB, Serial, and Ethernet options ensure seamless integration.
Key Features
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High-Speed Printing: Up to 6.0 lps for enhanced operational efficiency.
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Automatic Cutter: Delivers precision and convenience during high-volume tasks.
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Wide Label Compatibility: Handles labels from 0.75 to 4.1 inches.
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Barcode Support: Supports UPC, Code 39, Code 128, and more.
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Reliable Performance: Built to withstand demanding environments.
Specifications
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Printing Technology: 9-pin, serial impact dot matrix.
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Print Speed: Up to 6.0 lps.
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Connectivity Options: USB, Ethernet, Serial.
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Label Size Range: 0.75 to 4.1 inches.
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Weight: 2.5 kg.
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Dimensions: 160 x 286 x 157 mm.
Supported OS/Application/Industries
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Operating Systems: Compatible with Windows, iOS, and Android platforms.
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Applications: Ideal for retail counters, kitchen printing, grocery billing, and laundry management.
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Industries: Retail, restaurants, grocery, and hospitality sectors.
Benefits & Compatibility
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Business Efficiency: Speedy printing ensures faster customer service.
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Platform Integration: Works seamlessly across major OS platforms.
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Energy-Efficient: Designed for long-term savings with minimal power usage.
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Durable Build: Built to withstand challenging environments, including kitchens.
Purpose of Use
The TM-U220A’s primary purpose is to enhance business efficiency by providing rapid and reliable receipt printing. It’s tailored for businesses needing a dependable printing solution for transactions, order management, and record-keeping.
How to Use
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Setup: Connect the printer via USB, Serial, or Ethernet to your device.
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Install Drivers: Install the appropriate drivers compatible with your OS.
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Load Paper: Use standard receipt paper rolls for consistent output.
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Configure: Adjust settings for print quality, font size, and alignment as needed.
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Start Printing: Begin using the printer for receipt generation and label printing.
Packaging/Weight/Dimension
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Packaging: Includes the printer, power adapter, user manual, and installation CD.
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Weight: 2.5 kg.
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Dimensions: 160 x 286 x 157 mm (H x W x D).
Warranty and FAQs
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Warranty: One-year comprehensive coverage for manufacturing defects.
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FAQs:
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What paper size is compatible? Receipt rolls between 0.75 and 4.1 inches.
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Is it easy to integrate? Yes, with multiple connectivity options and driver support.
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Can it handle high-volume printing? Absolutely, with a robust build for demanding tasks.
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Performance, Quality, Durability, and Reliability
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Performance: Consistently delivers fast and precise results.
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Quality: Ensures sharp, smudge-resistant receipts.
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Durability: Designed for long-term usage in challenging environments.
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Reliability: Backed by Epson’s industry-leading standards.
Best Price Guarantee
Shop with confidence! We guarantee the best prices in the UAE. Find a lower price, and we’ll match it. Experience premium quality and unbeatable value.
Shop Today & Receive Your Delivery Across the UAE!
Order now and enjoy swift delivery across all UAE regions, including Dubai, Abu Dhabi, Sharjah, and Fujairah. Your satisfaction is our priority.
Request for Customer Reviews and Testimonials
We value your feedback! Share your experiences with the Epson TM-U220A to help others make informed decisions.
After-Sales Support
Our dedicated team is here to assist with any post-purchase needs. Contact us for troubleshooting, warranty claims, or additional guidance.
Get in Touch
For inquiries or expert advice, reach out to our support team. We’re here to ensure you have the best experience possible.
Stock Availability
While most items are in stock, we recommend confirming availability for time-sensitive purchases. Special orders may require 10-15 working days.
Disclaimer
Product information is for general reference and subject to change. Images are illustrative and may not reflect the actual product. Verify details before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
![“Epson TM-U220A Receipt Printer with automatic cutter”](http://neodgital.in/cdn/shop/files/receipt-printer-epson-tm-u220a-110574_55b505c3-03a6-4caf-b6c2-27d6e4726894.jpg?v=1737468512&width=1445)
![“Compact and durable Epson TM-U220A receipt printer”](http://neodgital.in/cdn/shop/files/receipt-printer-epson-tm-u220a-500460_8ca5ecda-98fc-4342-b5dc-d0b1bec17c60.jpg?v=1737468512&width=1445)
![“Epson TM-U220A connectivity options: USB, Serial, Ethernet”](http://neodgital.in/cdn/shop/files/receipt-printer-epson-tm-u220a-387673_56e798fa-8971-4fc5-a905-166266d4308b.jpg?v=1737468512&width=1445)
![“High-speed Epson TM-U220A receipt printing in action”](http://neodgital.in/cdn/shop/files/receipt-printer-epson-tm-u220a-714514_2d818551-7d35-46a4-bd15-0e355cec409a.jpg?v=1737468512&width=1445)
![“Epson TM-U220A printer dimensions and compact design”](http://neodgital.in/cdn/shop/files/receipt-printer-epson-tm-u220a-450064_d88c62df-0ed6-4be1-91a8-9b2c18d16868.jpg?v=1737468512&width=1445)
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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