NEOTECH
Mobile Tablets - ET80 Rugged 2-in-1
Mobile Tablets - ET80 Rugged 2-in-1
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ET80 Rugged 2-in-1 Versatile Tablet
Overview:
Introducing the Zebra ET80 Rugged 2-in-1 Tablet, a resilient and adaptable device engineered to thrive in the most challenging conditions. Designed for professionals who demand durability and versatility, this tablet seamlessly transitions from fieldwork to office environments, offering unparalleled performance and reliability.
Product Description:
The Zebra ET80 Tablet redefines rugged mobility with its robust design and 2-in-1 functionality. Whether on a construction site or in a corporate office, the ET80's superior build and powerful features ensure productivity remains high, regardless of the setting. Its 10.1-inch high-resolution display, extended battery life, and Intel Core M3-7Y30 processor make it an indispensable tool for those who work in demanding conditions.
Key Features:
- Rugged Durability: Withstands drops from 1.2 meters and is IP65 rated for dust and water resistance.
- 2-in-1 Flexibility: Easily converts from a tablet to a laptop with a keyboard dock.
- High-Resolution Display: 10.1-inch screen with 1920 x 1200 resolution for crisp visuals.
- Extended Battery Life: Up to 8 hours of continuous use on a single charge.
- Connectivity Options: Includes Wi-Fi, Bluetooth, optional 4G LTE, USB, and HDMI ports.
- Enhanced Security: Features a fingerprint reader and smart card reader for robust data protection.
Quality and Performance:
Engineered with an Intel Core M3-7Y30 processor, the ET80 delivers exceptional performance, handling complex tasks with ease. Its rugged construction ensures it can survive the toughest environments, from freezing temperatures to scorching heat, without compromising on functionality.
Specifications:
- Processor: Intel Core M3-7Y30
- Display: 10.1-inch, 1920 x 1200 resolution
- Battery Life: Up to 8 hours
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE
- Security: Fingerprint reader, smart card reader
- Durability: IP65 rating, withstands drops from 1.2 meters
Purpose of Use:
Ideal for field workers, logistics personnel, and businesses that require a durable and flexible computing solution. The ET80 is tailored for industries such as construction, manufacturing, logistics, and healthcare.
Supported Operating Systems/Applications/Industries:
Compatible with leading operating systems and customizable to meet specific business needs, the ET80 supports a broad range of applications across various industries.
Benefit Effect:
The ET80 enhances operational efficiency and data security, providing users with a reliable tool that ensures continuous productivity, even in extreme conditions.
Warranty Information:
Comes with a 1-year warranty, underscoring Zebra's commitment to quality and customer satisfaction.
Delivery Services (specific to the UAE):
Enjoy rapid and reliable delivery across the UAE, ensuring your Zebra ET80 Tablet is ready to empower your workforce without delay.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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