NEOTECH
Evolis ACL001 Cleaning Kit - Fast & Reliable
Evolis ACL001 Cleaning Kit - Fast & Reliable
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure optimal performance with the Evolis ACL001 Cleaning Kit. Includes 5 adhesive cards & 5 swabs. Perfect for Evolis Zenius & Primacy printers. Buy now!
Overview:
The Evolis ACL001 Cleaning Kit is an essential accessory for maintaining the performance and longevity of your Evolis Zenius and Primacy card printers. This kit ensures your printers remain in top condition, delivering high-quality prints consistently.
Product Description:
The Evolis ACL001 Cleaning Kit is designed to clean the rollers and printheads of your Evolis Zenius and Primacy card printers, extending their lifespan and ensuring optimal print quality. The kit includes five adhesive cleaning cards and five alcohol swabs, providing a comprehensive cleaning solution that removes dirt and debris effectively.
Key Features:
- Dual-Sided Printing: Enhances design flexibility and information capacity.
- Fast Printing Speed: Produces up to 150 color cards per hour.
- Advanced Encoding Options: Supports magnetic stripe, smart card, and contactless encoding.
- User-Friendly: Simple interface and software for ease of use.
- Connectivity: Offers USB and Ethernet options for easy integration.
Quality and Performance:
The Evolis ACL001 Cleaning Kit is recognized for its reliability and durability. Users attest to its exceptional quality, emphasizing its robust security features that safeguard sensitive information effectively.
Specifications:
- Printing Speed: Up to 150 color cards/hour.
- Encoding Options: Magnetic stripe, smart card, contactless.
- Connectivity: USB, Ethernet.
- Printing Capability: Single and dual-sided.
Purpose of Use:
Ideal for businesses needing a versatile card printing solution for ID cards, access control cards, loyalty cards, and more. Its fast printing speed and advanced encoding make it perfect for creating a wide range of multifunctional cards.
Supported Operating Systems/Applications/Industries:
The ACL001 is highly adaptable, suitable for various industries including retail, education, healthcare, and hospitality. Its compatibility with multiple operating systems and applications ensures it fits seamlessly into any IT environment.
Benefit Effect:
Utilizing the Evolis ACL001 significantly enhances operational efficiency, security, and brand representation through high-quality, durable cards. Its multifunctional capabilities enable businesses to elevate their card printing processes, adding value to their offerings and improving user experience.
Warranty Information and FAQs:
Evolis provides detailed warranty information and a comprehensive FAQ section for the ACL001, ensuring users have access to support and resources for an optimized printing experience.
Delivery Services (specific to the UAE):
We offer reliable and speedy delivery services across all major cities and emirates in the UAE, highlighting our commitment to providing timely and secure delivery solutions for your Evolis ACL001 card printer needs.
Packaging/Weight/Dimension:
Packaging Details: 20pcs PACK IN ORIGINAL PACKAGE Selling Units: Single item Single package size: 10X6X5 cm Single gross weight: 0.130 kg
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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