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NEOTECH

Fec PP-1120W

Fec PP-1120W

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FEC PP-1120W: Compact Panel PC

Overview:

The FEC PP-1120W is a compact and lightweight panel PC, ideal for businesses with space limitations that require basic POS machine functionalities. This device is perfect for retail and hospitality environments looking to optimize their operations with a versatile, high-performance solution.

Product Description:

The FEC PP-1120W offers a practical solution for businesses needing to maximize their workspace efficiency. Equipped with a Quad-core Cortex-A17 RK-3288 processor, it delivers reliable performance for daily operations. The unit includes multiple USB interfaces and wireless networking capabilities, making it easy to connect with peripheral devices and integrate into existing systems.

Key Features:

  • Compact Design: Ideal for setups with limited space, providing full functionality without the bulk.
  • Powerful Processor: Quad-core Cortex-A17 RK-3288 ensures smooth operation of POS applications.
  • Flexible Connectivity: Features three USB interfaces and wireless networking for easy integration with other devices.
  • Durable Construction: Built to withstand the demands of daily use in retail and hospitality environments.
  • Easy Setup: Designed for quick installation and minimal maintenance.

Product Quality and Performance:

The PP-1120W is crafted to offer robust performance and durability. Its efficient design is suited for continuous use in commercial settings, ensuring long-term reliability and user satisfaction.

Specifications:

  • Core Architecture: Quad-core Cortex-A17 RK-3288
  • Interfaces: Three USB ports, Wi-Fi connectivity
  • Display: Capable of supporting touch screen functionality (screen specs not provided)
  • Dimensions and Weight: Compact footprint for space-sensitive installations

Purpose of Use:

The PP-1120W is designed for small to medium-sized businesses in retail and hospitality that require a dependable, space-saving POS system. It is particularly useful for locations such as small cafes, boutique stores, and reception areas where space is a premium.

How to Use:

To begin using the PP-1120W, connect the device to your network via Wi-Fi or a wired connection, attach necessary peripherals through the USB ports, and configure your POS software to start processing transactions. Regular maintenance includes software updates and checking connections to ensure optimal performance.

Supported OS/Application/Industries:

While specific operating system compatibility was not detailed, the hardware suggests it is likely suitable for Android-based applications, making it versatile for various POS applications within retail and hospitality industries.

Benefits & Compatibility:

  • Space Efficiency: Its compact size allows for installation in tight spaces without sacrificing functionality.
  • Operational Flexibility: Wireless and USB connectivity options provide flexibility in how devices and peripherals are configured.
  • Cost-Effective: Provides essential POS functionalities at a lower cost due to its basic yet efficient design.

Warranty and FAQs:

The FEC PP-1120W comes with a manufacturer’s warranty that covers standard hardware malfunctions and defects. For specific warranty details and FAQs, customers should refer to the official FEC support channels.

Delivery Services (UAE):

NEO Digital offers efficient delivery options across the UAE, ensuring that businesses can quickly set up and utilize their new FEC PP-1120W.

After Sales Support:

Dedicated after-sales support from NEO Digital ensures that any issues with the PP-1120W can be addressed promptly, helping businesses maintain continuous operation without significant downtime.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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