NEOTECH
FEC XP-3682W XPOS: High-Performance, Versatile POS System
FEC XP-3682W XPOS: High-Performance, Versatile POS System
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
FEC XP-3682W XPOS: High-Performance, Versatile POS System
Overview:
The FEC XP-3682W is a state-of-the-art point of sale system designed to meet the demands of modern businesses. Powered by Intel® 7th generation Celeron®, Core™ i3, and Core™ i5 processors, this system offers exceptional performance and versatility. Its sleek design, combined with flexible display options and high/low profile configurations, makes it suitable for a variety of applications.
Product Description:
The FEC XP-3682W POS system stands out for its combination of power and flexibility. It features Intel® Celeron® 3965U, Intel Core™ i3 7100U, and Intel Core™ i5 7300U processors, ensuring fast and reliable performance. With up to 32GB of DDR4 memory and dual M.2 storage slots, it can handle demanding tasks with ease. The system's 21.5" full HD touch display and optional second display enhance user interaction and customer engagement.
Key Features:
- Powerful Processors: Choose from Intel® Celeron® 3965U, Intel Core™ i3 7100U, or Intel Core™ i5 7300U processors.
- Flexible Display Options: High/low profile configurations and extendable second display.
- Expandable Memory: Standard 4GB RAM, expandable up to 32GB (2 x So-DIMM DDR4).
- Dual Storage: 2 x M.2 M Key (SATA III or PCIe) storage options.
- Comprehensive Connectivity: Multiple USB ports, RJ45 LAN, and support for additional displays.
- Durable Design: Aluminum die-casting with a modern, slim profile.
Product Quality and Performance:
The FEC XP-3682W is built to deliver outstanding performance and reliability. It meets rigorous quality standards and boasts a mean time between failures (MTBF) of 50K hours. The system is equipped with internal speakers and an optional 2MP front camera, enhancing its functionality for various business needs.
Specifications:
- CPU: Intel® Celeron® 3965U, Intel Core™ i3 7100U, Intel Core™ i5 7300U
- Memory: 4GB Standard, Max 32GB (2 x So-DIMM DDR4)
- Storage: 2 x M.2 M Key (SATA III or PCIe)
- Display: 21.5" TFT, 1920 x 1080, True-Flat PCAP touch, 250 nits brightness
- Power: 20V / 90W or 20V / 130W External Adapter
- OS: Windows 10 Pro, Windows 10 IoT Enterprise
- Dimensions: Product: 513 x 380 x 231.75 mm; Carton: 652 x 463 x 212 mm
- Weight: Net: 7.2 Kg; Gross: 8.9 Kg
- Ports: Multiple USB, RJ45, and COM ports
Purpose of Use:
The FEC XP-3682W is designed for various business environments, from retail stores to hospitality settings. Its robust build and high-performance capabilities make it ideal for handling transactions, managing inventory, and improving customer service.
How to Use:
Set up the FEC XP-3682W by connecting the necessary peripherals and configuring the software according to your business needs. Use the extendable display to enhance customer interactions and streamline operations.
Supported OS/Application/Industries:
Compatible with Windows 10 Pro and Windows 10 IoT Enterprise, the FEC XP-3682W is suitable for retail, hospitality, and other service industries. It supports various applications that enhance efficiency and user experience.
Benefits & Compatibility:
The FEC XP-3682W offers numerous benefits, including enhanced performance, flexibility, and durability. Its compatibility with various operating systems and applications ensures it can meet the needs of diverse business environments. Energy-efficient components and eco-friendly materials contribute to cost savings and sustainability.
Warranty and FAQs:
The FEC XP-3682W comes with a comprehensive one-year warranty, ensuring peace of mind. For any issues, refer to our FAQ section or contact our sales representative for support. If remote assistance is insufficient, we will initiate the RMA procedure for product returns.
Delivery Services (UAE):
We provide reliable and timely delivery services across major cities and emirates in the UAE, ensuring that your FEC XP-3682W POS system arrives securely and promptly.
After Sales Support:
Our commitment to customer satisfaction extends beyond the purchase. We offer exceptional after-sales support to assist with any questions or issues that may arise, ensuring your FEC XP-3682W continues to perform optimally.
Request for Customer Reviews and Testimonials:
We value our customers' feedback. Please share your positive experiences with the FEC XP-3682W POS system to help others make informed decisions.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.