NEOTECH
G302 Gaming Mouse with 3200 DPI & Ergonomic Design
G302 Gaming Mouse with 3200 DPI & Ergonomic Design
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The G302 Game Mouse is designed for gamers who demand precision and comfort. With a high 3200 DPI optical sensor and ergonomic design, this wired gaming mouse delivers smooth tracking and a comfortable grip for extended gaming sessions. It’s suitable for both business and gaming, making it versatile for everyday use. The breathing light adds a sleek, modern touch, enhancing your gaming atmosphere.
Product Description:
The G302 Gaming Mouse offers a blend of precision, comfort, and style. Equipped with a 3200 DPI optical sensor, it ensures accurate tracking for gaming, productivity, or browsing. The ergonomic 3D design supports long hours of use without straining your hands. Featuring 6 programmable buttons, it provides flexibility and control, while the breathing light adds a dynamic element to your setup. The mouse’s USB connection ensures quick and easy plug-and-play functionality. Suitable for both left- and right-handed users, it’s the ideal choice for gamers, professionals, or anyone needing a reliable, high-performance mouse.
Key Features:
- 3200 DPI Optical Sensor: Adjustable DPI levels (1200/1800/2400/3200) for precise tracking.
- Ergonomic Design: 3D design for a comfortable grip, reducing strain during long sessions.
- USB Connection: Wired for fast and stable data transmission.
- Breathing Light: Dynamic lighting to enhance the gaming experience.
- 6 Programmable Buttons: Customizable for enhanced gaming and productivity.
- Versatile Use: Suitable for both gaming and professional work.
Product Quality and Performance:
The G302 Gaming Mouse offers high performance with its optical sensor providing responsive and accurate tracking. Its durable ABS and rubber material ensures long-lasting use, and the 1.5-meter cable gives flexibility during gameplay. With a lightweight build of 160g, it is easy to maneuver for fast movements, crucial in gaming scenarios.
Performance, Quality, Durability, and Reliability:
Built with high-quality materials, the G302 Mouse is designed for longevity. Its rubberized finish and ergonomic structure provide both durability and comfort. The customizable DPI settings allow you to switch between speed and precision, making it a reliable option for both gaming and general use.
Specifications:
- DPI: 1200/1800/2400/3200 adjustable levels
- Buttons: 6 programmable buttons
- Tracking Method: Optical
- Hand Orientation: Suitable for both hands
- Connection: Wired USB
- Dimensions: 125 mm x 68 mm x 39 mm
- Weight: 160g (with cable)
- Cable Length: 1.5 meters
- Material: ABS and rubber
Purpose of Use:
The G302 Gaming Mouse is perfect for gamers and professionals who need a reliable, precise mouse for fast-paced gameplay or everyday computing. Its high DPI sensor and customizable buttons make it a versatile tool for both gaming and work tasks.
How to Use:
Simply connect the G302 Mouse to any USB port on your desktop or laptop for instant use. Adjust the DPI settings to suit your preferences, and customize the buttons for specific gaming commands or productivity shortcuts.
Supported OS/Application/Industries:
- Operating Systems: Compatible with Windows, Mac OS, and Linux via USB.
- Industries: Ideal for gaming, office work, home use, and business applications.
Benefits & Compatibility:
- Precise Tracking: Adjustable DPI settings for quick adaptation to various tasks.
- Ergonomic Design: Comfortable for prolonged use, reducing fatigue.
- Plug-and-Play: Simple USB connection for instant setup.
- Gaming-Optimized: Customizable buttons and fast response for enhanced gaming performance.
Warranty and FAQs:
The G302 Gaming Mouse comes with a 1-year warranty covering any manufacturing defects. For common troubleshooting tips and usage guidelines, refer to our FAQ section on the Neotech website.
Packaging/Weight/Dimension:
- Dimensions: 125 mm x 68 mm x 39 mm
- Weight: 160g (with cable)
- Packaging Size: 20 cm x 15 cm x 10 cm
- Gross Weight: 0.800 kg
Shop Today & Receive Your Delivery Across the UAE!
Order the G302 Gaming Mouse now and enjoy fast delivery across the UAE. Take advantage of our reliable, secure delivery services and enhance your gaming experience with this high-performance mouse.
Best Price Guarantee:
We offer the best price guarantee on the G302 Gaming Mouse. If you find a better price elsewhere in the UAE, we will match it, ensuring you get the best deal for your gaming setup.
After Sales Support:
We provide comprehensive after-sales support for the G302 Gaming Mouse. If you have any questions or issues, our dedicated team is here to assist you.
Request for Customer Reviews and Testimonials:
Share your experience with the G302 Gaming Mouse! We encourage our customers to leave reviews and testimonials to help others make informed purchasing decisions.
Stock Availability:
The G302 Gaming Mouse is currently in stock and available for immediate dispatch. For bulk orders, please contact us to confirm availability.
Get in Touch:
For inquiries about the G302 Gaming Mouse or other products, please reach out to our customer support team. We are available to help with any questions you may have.
Disclaimer:
All information provided is for general reference and is subject to change. Images are for illustrative purposes and may not represent the actual product. Please verify product details before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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