NEOTECH
Gprinter 9025D 3-Inch 80mm Direct Thermal Label Printer
Gprinter 9025D 3-Inch 80mm Direct Thermal Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Gprinter 9025D is a cost-effective, compact thermal label printer ideal for retail, logistics, and warehouse applications. This 80mm direct thermal printer delivers reliable performance with a print resolution of 203 DPI and speeds up to 200mm/s, making it suitable for high-demand environments. Compatible with various media types, it is an efficient and flexible solution for everyday labeling needs.
Product Description
The Gprinter 9025D offers fast, high-resolution printing in a space-saving design, perfect for desktop use in busy work environments. With adjustable black mark detection and a paper width range from 30mm to 85mm, it accommodates different media types, from folded paper to label rolls. This printer is equipped with USB connectivity for easy setup and optional Ethernet and Serial interfaces for enhanced versatility. Its automatic paper detection and robust design ensure smooth, continuous printing, streamlining tasks and boosting productivity.
Key Features
- Print Speed: Up to 200mm/s for efficient label processing
- Max Resolution: Crisp 203 DPI direct thermal printing
- Adjustable Detection Sensors: For precise black mark, gap, and cover detection
- Compact and Lightweight: Small footprint for easy desktop use
- Flexible Media Support: Handles folded, roll, and label paper with a width range of 30-85mm
Product Quality and Performance
The Gprinter 9025D is built for high performance, with durable print quality and advanced features like adjustable sensors and automatic paper suction. Its direct thermal technology minimizes maintenance and maximizes print clarity. Ideal for environments that require high efficiency and consistent output, it’s designed to handle frequent printing needs reliably.
Performance, Quality, Durability, and Reliability
Designed for robust performance, the Gprinter 9025D has a print life of up to 50km and automatic paper detection for smooth, uninterrupted operation. Its high-speed capability ensures that large print jobs are completed quickly, reducing wait times and increasing operational efficiency.
Specifications
- Model: GP-9025D
- Resolution: 203 DPI
- Print Speed: 20-200mm/s
- Dimensions: 188 x 146 x 136mm
- Weight: 1.1kg
- Power Input: 24V/2.5A
- Interfaces: USB standard, optional Ethernet and Serial
Purpose of Use
Ideal for labeling in retail, logistics, and warehouses, the Gprinter 9025D helps organize products, streamline shipping, and enhance inventory management. With support for multiple barcode formats, it simplifies scanning and tracking processes in high-demand settings.
How to Use
- Load Media: Adjust the paper width as needed and load the paper.
- Power On: Connect to a power source and turn on.
- Connect Interface: Use USB for basic setup, or Ethernet/Serial for network use.
- Set up Printing Preferences: Choose resolution, speed, and label size in print settings.
- Start Printing: Load the print job and monitor progress through the device interface.
Benefits & Compatibility
- Seamless Integration: Compatible with USB, and optional Ethernet or Serial for broader connectivity.
- Easy Labeling: Supports QR and 1D barcodes for flexible labeling needs.
- Compact Build: Lightweight design for easy placement on any desktop.
Warranty and FAQs
- Warranty: 1-year limited warranty
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FAQs:
- What paper sizes are compatible? Supports 30mm to 85mm widths.
- Does it require ink? No, it’s a direct thermal printer.
Packaging/Weight/Dimension
The Gprinter 9025D is packaged in a sturdy carton to ensure safe delivery. Dimensions: 188 x 146 x 136mm, Weight: 1.1kg.
Stock Availability
In stock and ready for prompt shipping. For bulk orders, please verify availability. Typical delivery is 10-15 business days.
Get in Touch
Have questions about the Gprinter 9025D or need assistance with installation? Contact us today. Our team is ready to provide all the support you need.
Disclaimer
All specifications and features are subject to change. Images are for illustration purposes only. Verify product details with our sales team before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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