NEOTECH
HP Engage One Prime (Android)
HP Engage One Prime (Android)
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
HP Engage One Prime: Sleek & Affordable
Overview:
Transform your business with the HP Engage One Prime, the perfect blend of premium design and affordability. This all-in-one system not only complements your modern aesthetic but also provides the reliability and integrated features you need at a price that respects your budget. With easy setup, and compatibility with leading software and payment services, it's never been easier to deliver exceptional customer experiences.
Product Description:
The HP Engage One Prime is an affordable, sleek solution designed to elevate customer service in any business setting. It boasts an elegant design with clean lines, making it a perfect fit for the cost-conscious without compromising on functionality. Equipped with built-in peripherals, it supports third-party retail software and payment services for versatile use. Reliable performance is ensured with direct connections to everyday devices via USB-C™, USB-A ports, and Bluetooth®, alongside WLAN for network connectivity. Choose the best configuration to suit your needs from our black or white options, featuring Android™ 8.1 OS, multi-core Qualcomm® Snapdragon processor, and varying CPU speeds, memory, and storage.
Key Features:
- Elegant Design: Sleek, modern aesthetic with clean lines and integrated peripherals.
- Affordability: Top-tier capabilities at an attractive price point.
- Easy Setup: Supports a wide range of third-party software and payment services.
- Reliable Performance: Connect to devices and networks with multiple ports and WLAN.
- Customizable Configurations: Available in black or white with various processor, memory, and storage options.
Product Quality and Performance:
The HP Engage One Prime is built to meet high standards of quality and performance. It delivers reliable, everyday functionality that businesses can count on. Equipped with a Qualcomm Snapdragon processor and featuring a robust design, it offers both durability and reliability. Customer testimonials highlight its consistent performance and value for money, making it a trusted choice for various business applications.
Specifications:
Offering detailed technical specifications, the HP Engage One Prime is designed to meet diverse business needs. From its 14-inch full HD display to the Qualcomm Snapdragon Octa-core processor and integrated NFC solution, every aspect is tailored for optimal performance. It also features a range of connectivity options, including USB Type-C and Bluetooth 4.2 combo for seamless operation.
Purpose of Use:
Designed for retail and hospitality environments, the HP Engage One Prime addresses specific needs such as streamlined transactions, enhanced customer interaction, and reliable daily operation. Its integrated peripherals and software compatibility make it an invaluable tool for businesses aiming to improve efficiency and customer satisfaction.
How to Use:
Maximize your HP Engage One Prime with easy setup and maintenance. This section offers straightforward instructions for optimal use, from initial setup to daily operation and routine maintenance, ensuring your business benefits from its full range of features and capabilities.
Supported OS/Application/Industries:
The HP Engage One Prime is compatible with Android™ 8.1 OS and supports a wide range of applications and industries, particularly retail and hospitality. Its flexibility and performance enhance business operations, making it a versatile choice for various professional settings.
Benefits & Compatibility:
The HP Engage One Prime stands out for its affordability, design, and performance. It's compatible with major software and payment services, ensuring a seamless integration into your business. Its design and features offer a modern solution that enhances both efficiency and customer experiences.
Warranty and FAQs:
Offering a comprehensive one-year warranty, the HP Engage One Prime guarantees peace of mind. Our FAQ section addresses common queries, ensuring users have all the information they need for a smooth experience with their device.
Delivery Services (UAE):
We provide reliable, timely, and secure delivery services across the UAE, ensuring that your HP Engage One Prime reaches you swiftly and safely. Our commitment to excellence is evident in every aspect of our service, from order placement to delivery.
After Sales Support:
Our dedication to customer satisfaction extends beyond the sale. We offer exceptional after-sales support for the HP Engage One Prime, ensuring that any issues are swiftly resolved and that customers enjoy a seamless experience with their device.
Request for Customer Reviews and Testimonials:
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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