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NEOTECH

HP RP9 G1 9015 Retail Solution

HP RP9 G1 9015 Retail Solution

Regular price Dhs. 7,771.43 AED
Regular price Dhs. 8,914.29 AED Sale price Dhs. 7,771.43 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

HP RP9 G1 9015 Retail System

Overview: The HP RP9 G1 9015 Retail System is an elegantly designed all-in-one solution that caters to the demanding needs of retail and hospitality environments. Featuring a 6th Generation Core i7 processor, 8GB memory, and a 250GB solid-state drive, it combines high performance with sleek aesthetics. The system's 15.6” HD anti-glare touchscreen and integrated peripherals, such as a fingerprint reader and single-head MSR, ensure an engaging customer experience.

Product Description: Designed to make a significant impact with a minimal footprint, the HP RP9 G1 9015 Retail System is the ideal choice for businesses aiming to create a modern, efficient point of contact for customers. This system is powered by a robust 6th Generation Intel® Core™ i7 processor, ensuring smooth operation even in the busiest settings. Its 8GB RAM and 250GB SSD offer ample storage and quick access to data. The 15.6" HD anti-glare touchscreen, complemented by an integrated fingerprint reader and single-head MSR, enhances security and customer interaction. Free DOS offers flexibility in choosing the preferred OS, while its comprehensive connectivity options support a wide range of retail applications.

Key Features:

  • Sleek Design: Compact footprint with a stylish edge-to-edge, 15.6” diagonal touchscreen.
  • Powerful Performance: Equipped with a 6th Generation Intel® Core™ i7 processor.
  • Enhanced Security: Features like HP SureStart and an integrated fingerprint reader.
  • Versatile Connectivity: Offers both wired and wireless options for comprehensive peripheral integration.
  • Energy Efficient: ENERGY STAR® certified and EPEAT® Gold registered.

Product Quality and Performance: The HP RP9 G1 9015 Retail System is a testament to reliability and efficiency. Designed to endure the rigors of retail environments, it's backed by a 3-year limited warranty and optional HP Care Pack services. Its performance is optimized for a seamless user experience, ensuring swift transactions and customer interactions.

Specifications:

  • CPU: 6th Gen Intel® Core™ i7 Processor
  • Memory: 8GB DDR4
  • Storage: 250GB SSD
  • Display: 15.6” HD Anti-Glare Touch Screen
  • Peripherals: Fingerprint Reader, Single Head MSR
  • OS: Free DOS

Purpose of Use: The HP RP9 G1 9015 Retail System is designed for businesses seeking to elevate their customer service experience. Its robust performance and interactive features make it suitable for various applications, from point-of-sale terminals to information kiosks in retail and hospitality sectors.

How to Use: Setting up the HP RP9 G1 9015 is straightforward, thanks to its all-in-one design and Free DOS system, allowing for customization. It's equipped with intuitive touch capabilities and optional peripherals for a tailored user experience.

Supported OS/Application/Industries: While shipped with Free DOS, it supports a wide range of operating systems including Windows 10 Pro, Windows Embedded, and more, making it versatile for retail, hospitality, and service industries.

Benefits & Compatibility:

  • Customer Engagement: The interactive touchscreen and sleek design enhance customer interactions.
  • Security: Integrated security features protect sensitive data.
  • Performance: Ensures smooth operation during peak hours.
  • Adaptability: Supports various OS and applications for diverse business needs.

Warranty and FAQs: Comes with a 3-year limited warranty, with additional support and extended service options available through HP Care Packs. For more details, visit the HP support page.

Delivery Services (UAE): We offer efficient, reliable delivery across the UAE, ensuring your HP RP9 G1 9015 arrives ready for business.

After Sales Support: Our commitment to quality extends beyond sales. We offer exceptional after-sales support to guarantee satisfaction with your HP RP9 G1 9015 Retail System.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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